Description Robert Half is looking for a permanent help desk analyst to support local and field users in a growing company. To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly changing work environment. Because this role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization.What you get to do every single day· Respond and follow up on technical help tickets submitted via phone, email, and walk-ups· Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally· Independently investigate and implement solutions to technical issues · Identify recurring technical issues and propose solutions to address the root of the problemsRequirements What you bring to the role· Experience installing and configuring Windows OS, networked and local printers, and business applications· Windows 7 administration and bug fixing in an Active Directory environment· Excellent problem-solving skills in Microsoft Office applications· Basic TCP/IP networking concepts· Audio/Visual setup and support· Experience with IT support ticketing systemsTechnology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
