Establish a high level of rapport and trust with the Teleflora floristsDevelop in-depth knowledge of FlowerBuyer’s complete portfolio of fresh flowers and floral suppliesMeet/exceed the daily, weekly and monthly quotas that are established for contacts and salesMeet/exceed the daily expected percentage of time on the telephones selling to the floristUse every customer contact to reinforce the Teleflora commitment to customer servicePrepare reports as necessary for the Inside Sales department managementUtilize appropriate order entry; call tracking and contact management softwareParticipate in sales, product and process training as requiredCommunicate with other departments to help meet departmental needsAdditional duties as needed
