Become a part of our caring community and help us put health firstThe Senior Business Intelligence Engineer solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. This role will manage dashboarding of patient experience and progress, provide insights for opportunities and initiates, their size and market potential. Conduct go/no go analysis on expanding initiatives.In this role you will work with the analytic teams across the enterprise to ensure work is accurate and complete and also work closely with the Integrated Health Patient Experience operations team.The Senior Business Intelligence Engineer's assignments involve moderately complex to complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
The Integrated Health Analytics team supports the corporate initiative of growing the connection between CenterWell and Insurance segments.
This team works closely with the Patient Experience Analytics, Finance, and operational patient experience teams to accelerate the experience of Humana members using CenterWell assets.
The Senior Business Intelligence Engineer leverages its advanced knowledge of data, visualization, transformation, and tools.
Develops analytics dashboards and reporting to assess the performance and impact of programs and products to maximize revenue growth and patient experience.
Transforms unstructured or semi-structured product analytics data into self-service analytics reports that improve the outcomes and quality of the programs we offer.
Begins to influence department's strategy and makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.
Exercises considerable latitude in determining objectives and approaches to assignments.
Use your skills to make an impactRequired Qualifications
Bachelor's degree and 5 or more years of data analytics experience OR Master's degree and 3 years of experience
Advanced experience working with big and complex data sets within large organizations
Advanced experience using SQL to analyze complex datasets, can own complex data analysis and transformation processes with limited oversight
Experience with data visualization tools, Power BI preferred
Excellent verbal and written communication
Able to articulate and present findings and insights to senior leadership
Strong attention to detail
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Advanced Degree
Proficiency in understanding Health insurance related data
Consulting experience
Experience with the Azure Synapse Analytics platform or other cloud-based data transformation tools
Experience with digital product analytics, converting stakeholder requirements and site analytics into product reporting
Additional InformationEastern time zone work hours required.Work at Home GuidanceTo ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
#LI-PH1Social Security Task:Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$78,800 - $108,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About UsHumana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=HumanaWebsite.
