PC Technician

PC Technician

17 Jun 2024
Oklahoma, Oklahoma city, 73101 Oklahoma city USA

PC Technician

Description Job Title: Senior Field Engineer / Senior IT SupportCompany Overview:With 15 years of successful operation and ongoing growth, we are a well-established IT services company, consisting of a dedicated team. Specializing in serving law firms and affluent clients, we provide comprehensive IT solutions from networking to desktop support. Our commitment to professionalism, strong communication, and technical excellence has positioned us as a trusted partner in the industry.Job Overview:As a Senior Field Engineer/Senior IT Support professional, you will play a crucial role in maintaining and supporting our clients' IT infrastructure. This position requires a seasoned individual with at least 5 years of hands-on experience, exceptional troubleshooting skills, and a commitment to delivering high-quality service.Work Schedule:15-20 hours per week, with flexibility for increased hours during heavy onboarding weeks.On-site work every Thursday in Enid, NW of the Metro.Contract duration: June 2024.Hours: 8:00 AM - 5:00 PM.Schedule on-site visits on Mondays, Tuesdays, and Thursdays, with one office in Lawton and one in Tulsa.Requirements Responsibilities:Provide on-site technical support for clients, focusing on servers, networking (Ubiquity and Windows), and desktop systems.Act as the main point of contact for our clients, ranging from reception to high-profile executives.Perform troubleshooting and problem resolution for hardware, software, and network issues.Set up new computers, configure networks, and install necessary software.Maintain detailed documentation and adhere to established process standards.Collaborate with our Managed Service Provider (MSP) team to assist with onboarding tasks during heavy weeks.Schedule and coordinate on-site visits with clients in Lawton and Tulsa, including advanced planning for efficient service delivery.Ensure a professional and presentable demeanor when interacting with clients.Requirements:5+ years of experience in IT support and field engineering.Expertise in networking technologies, specifically Ubiquity and Windows environments.Strong troubleshooting skills and ability to handle a diverse range of IT issues.Excellent documentation skills and adherence to process standards.Professional and clear communication skills.Ability to present a polished and professional appearance.Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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  • Summary The Electronics Technician, supporting the CBP MRO shop, will perform assignments associated with inspecting, troubleshooting analyzing, repairing, overhauling, fabricating and installing FAA, CBP, DoD, International, and other Agency systems such as National Airspace System (NAS) systems and Inter-Agency Agreement (IAA) systems. Responsibilities Performs a mix of routine and varying assignments by applying specialized experience in the field of electronics and electrical theory, such as digital and Radio Frequency (RF) theory, data communications techniques, computer controlled equipment, transmission lines, electronics systems and using various types of basic and complex electronics test equipment. Performs inspections, troubleshooting, analyzing, repairing, overhauling, fabricating and installing FAA, CBP, DoD, International, and other Agency systems. May provide on- the-job training and guidance to developmental technicians. Applies experience and detailed technical knowledge of the electronics and electrical discipline at the full performance level as well as applicable procedures and policies. Performs routine assignments independently, receiving little or no technical guidance. Supervisor furnishes general instructions on the scope of work, time limitations, and priorities. Technical manuals, manufacturers’ instructions, FAA procedures, and other publications provide guidance for most assignments. Some judgment is required in selecting the most appropriate approach. Receives instruction in engineering, mechanical, electrical, or electronics fundamentals, Federal Aviation Regulations, and shop practices from higher grade technician, engineer, or supervisor. Work is reviewed to an extent consistent with the complexity of the assignment. Works with increased independence, but refers more complex technical problems and questions to a more senior technician, team lead, or supervisor. Supervisors, team leaders, or more experienced technicians define objectives, resources, and deadlines. Established manuals procedures and publications provide detailed guidance for almost all assignments. Work is reviewed carefully and frequently at completion for quality and timeliness. Applies electrical, mechanical, and structural knowledge to interpret building plans, engineering drawings, electrical schematics and electrical maintenance and repair manuals to lay out the routing, placement, type, size, gauge, balances, load, continuity and safe operation of electrical lines, circuits, systems, equipment and controls. Receive general assignments from supervisor to include provide technical expertise, process improvements, bench-stock assistance, program redesigns, service order reviews, statements of work reviews, project estimates, part research, part ordering, and to provide/ conduct training for junior technicians. Travel: Travels occasionally (TDY to CONUS locations) while providing services in the field in support of various programs and agreement requirements. These on-site services include but are not limited to facility installations, site inspections, facility removal and replacement, and system level analysis. Follows established safety and security practices in accordance with Agency and AJW-L policies and regulations. Reports security violations to the appropriate lead, manager, or security officials. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position at the FV-G (FG/GS 10-11) level, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-F (FG/GS 9 and below) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. SPECIALIZED EXPERIENCE may include but is not limited to: Experience with small unmanned aerial systems (SUAS) repair and troubleshooting. You must be able to perform efficiently the essential functions of the position without hazard to yourself or others. Selectee must pass a pre-employment physical prior to appointment. Applicants should include examples of specialized experience in their work history. Qualifications must be met by the closing date of the announcement. Education See Qualifications Required. Information Regarding KSA’s: As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and Selective Factor(s), if applicable, may be further evaluated on the Quality Ranking Factor (QRF), if applicable, and the KSA’s listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. NOTES: 1. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or emailed applications cannot be accepted. 2. Some, none or all applicants may be interviewed. 3. Please ensure you answer all questions and follow all instructions carefully. Applicant may be asked to verify information on their application for employment with the FAA. Errors or omissions may impact your rating or may result in you not being considered for the job. 4. Position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: Pay & Benefits | Federal Aviation Administration (faa.gov). 5. Additional information regarding living in Oklahoma can be found at www.abetterlifeokc.com. 6. Please upload supporting documents into USAJOBS or 9-AMC-AHF-S210@faa.gov and reference the announcement number. To confirm receipt of documents, please contact Amy Akpiri at 405-954-4825 or email amy.o.akpiri@faa.gov. 7. This position requires involvement with Customs and Border Protection Law Enforcement systems that require a successfully completed high-risk security level clearance. 8. This position has physical requirements. A Pre-employment physical is required. You must be able to perform efficiently the essential functions of the position without hazard to yourself or others. Selectee must pass a pre-employment physical prior to appointment. This is a bargaining unit position. This position is represented by AFGE 2282: Aero Center Consolidated. Links to Important Information: Locality Pay , COLA

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