Support referral coordination, patient access and scheduling support, and healthcare documentation workflows within a centralized healthcare support environment serving beneficiaries across the Puget Sound Military Health System. Working alongside referral coordinators, appointing teams, and clinical staff, this Referral Coordinator role helps ensure specialty care documentation, referral tracking, and electronic health record workflows remain organized, accurate, and timely.
This position offers the opportunity to contribute to a structured healthcare operations environment with established workflows, collaborative support teams, and technology-enabled processes that help maintain continuity of care and patient access across the healthcare system.
Location: Remote – Candidate must reside within 40 miles of Oklahoma City, Oklahoma
Schedule: Full-time, 40 hours per week (Pacific Time Zone schedule)
Key ResponsibilitiesSupport referral tracking, specialty care coordination, and documentation workflows within the electronic health record systemProcess and upload Clear and Legible Reports (CLRs) while helping maintain accurate referral closure and provider notification processesMonitor referral activity, including STAT, urgent, and priority cases, to support continuity of patient careCoordinate outbound patient communications related to appointment reminders, specialty care coordination, follow-up documentation requests, and scheduling support activitiesCollaborate with appointing, referral, and operational support teams to help maintain workflow accuracy, service quality, and reporting consistencyAssist with operational reporting and quality monitoring activities that support healthcare access and administrative performance standardsSupport follow-up documentation retrieval and referral record coordination across specialty care workflows
