Description:
The position requires the candidate to have reliable transportation and be available for overnight travel to training and to support remote airports.
The candidate will need to be computer literate in a Windows environment and be capable of documenting service issues in several CRM systems.
The candidates must Possess excellent organizational, communication, interpersonal skills with the ability to multi task several projects at once and be able to do the following:
Excellent customer service skills and the ability to handle stressful situations.
Self-motivated, reliable, and accountable individual
Must be able to lift/carry 50 lbs.
Must be able to push/pull 200 lbs.
Must be able to move/ manipulate equipment weighing up to 1000 lbs. with the assistance of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation.
Job requires frequent bending, stooping, twisting, turning, and working in unusual positions requiring full body mobility.
Must be able to work safely and follow safety precautions in extreme environments (temperature, humidity, noise, confined spaces, etc.) around dangerous industrial equipment.
As a Field Service Technician, this individual must be team oriented and flexible, and actively seek to share information and assist his peers.
Possesses solid communication skills, both oral and written.
Demonstrates good electronic repair troubleshooting methodology and maintains at least an intermediate technical level of product knowledge.
Ability to read and follow electrical/mechanical schematics to assist in isolating fault to root cause component/assembly.
Cross trains on products serviced in the field, and displays basic proficiency in servicing the Trace, Checkpoint Smartlane, Whole Body Imager, X-Ray, CT X-Ray and Cargo Inspection Systems product lines.
Willingness to work on special projects, some of high visibility, as assigned.
Looks for common-mode problem occurrences and seeks to resolve, both independently and with the aid of others. Has a working knowledge of business PC applications (MS Word, Excel & Power Point) and able to effectively use them to provide clear, concise information summaries as needed.
Troubleshoots, services, installs (deploys) and repairs Trace, Checkpoint Smartlane, Whole Body Imager, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites.
Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed.
Demonstrates initiative and dedication through positive use of downtime and an overall willingness and eagerness to consistently exceed customer and company requirements.
Benefits:Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: § Medical, dental & vision § Critical Illness, Accident, and Hospital § 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available § Life Insurance (Voluntary Life & AD&D for the employee and dependents) § Short and long-term disability § Health Spending Account (HSA) § Transportation benefits § Employee Assistance Program § Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
