#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.JOB SUMMARYONEOK is seeking a process improvement consultant to support the execution of the Human Resources digital and process transformation strategy. This role will act as a project manager and an innovation change agent for the HR Process Improvement function and be responsible for facilitating a best-in-class employee experience by building and maintain people processes that affect the entire organization.This role collaborates closely with HR Center of Excellences to deliver their processes and programs. You will operate effectively in an ambiguous environment and manage multiple projects to completion. You will make connections and ensure the right people are part of the projects. A strong project manager, inquisitive, and willing to dig in to resolve issues. You ask the right questions to understand the business needs and how to respond with effective and engaging solutions. This role will need strong partnership skills to build results-oriented relationships with customers.Essential Functions and ResponsibilitiesHR Project Governance
Facilitate the delivery of HR strategic initiative roadmap for modernization of processes and transformation of work practices in alignment with the HR strategy.
Support governance activities for HR strategic initiatives including maintaining the HR roadmap, guide new project approvals, execute the change control process, communicate roadmap health updates, and steering committee participation.
Develop and maintain project standards, tools and templates .
Creation of economic models for identified initiatives to demonstrate project benefit to HR.
Manage full life-cycle HR projects and associated project planning for HR strategic initiatives including project charter and project plan development, coordinate and execute projects across HR, track and report out status, risks, issues and dependencies.
Create functional requirements for innovation opportunities with strategic implementation plans.
Engage with business leaders and influence project decisions; assesses the risks of various solutions and prioritizes competing business demands.
Liaison between HR and Communications ensuring all communications are vetted with all relevant stakeholders and proper “buy-in” is achieved.
Process Improvement and Employee Experience
Conduct employee-centered process improvement including journey development and experience mapping, efficiency analysis, and facilitate listening sessions to test process and journey designs.
Collaborate with HRIS to identify new strategies to close gaps and project solutions to increase productivity and efficiency through process improvement and automation.
Identify continuous improvement opportunities through data insights and trends, customer and partner feedback loops, HR COE listening sessions, survey results, and staying abreast of emerging HR tools, strategies, innovation and solutions landscape.
Create ways to measure, assess and enhance employee experience and engagement.
Design and maintain the workforce experience architecture.
Develop and maintain key personas and preferred interaction models.
Design communications approaches which give employees a voice.
Act as a liaison role between Total Rewards and Corporate Communications.
Assess just-in-time resources for leaders.
Education
Bachelor's Degree Human Resources, Business Admin, or related field
Work Experience
Experience with Waterfall and Agile / Lean methodologies.
Experience in converting business requirements and functional requirements to use cases, epics and user stories with acceptance criteria.
Strong data analytic abilities and the ability to identify patterns within data.
6 - 10 years related work experience preferred
Knowledge, Skills and Abilities
Ability to: communicate effectively with supervisors, co-workers, internal and external customers
Ability to: use judgement to form conclusions that may challenge conventional wisdom, and focus on the crux of issues to identify high leverage intervention points and strategies.
Ability to: work under time pressure, tight deadlines and interruptions.
Ability to: quantify resource requirements and measure and communicate proposed project benefits.
Ability to: engage both developers and business partners to achieve target outcomes.
Ability to: organize and/or analyze information and identify solutions from a range of alternatives.
Ability to: deal with complex issues which require substantial analysis or independent judgment.
Ability to: rapidly acquire new knowledge and learn new skills.
Ability to: understand business needs and deliver prompt, efficient quality service.
Licenses and Certifications
None required
Strength Factor Rating - Physical Demands/Requirements
Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Strength Factor Description - Physical Demands/Requirements
Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)
Walking: Moving about on foot (Frequently)
Sitting: Remaining in a seated position (Constantly)
Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)
Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)
Climbing: Ladders, Stairs (Occasionally)
Balancing: Maintaining body equilibrium to prevent falling (Occasionally)
Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)
Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)
Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)
Crawling: Moving about on the hands and arms in any direction (Occasionally)
Reaching: Extending hands and arms in any direction (Constantly)
Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)
Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)
Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)
Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)
Hearing: Perceiving the nature of sound by the ear (Frequently)
Tasting/Smelling: (Occasionally)
Near Vision: Clarity of vision at 20 inches or less (Constantly)
Far Vision: Clarity of vision at 20 feet for more (Frequently)
Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)
Vision: Color - The ability to identify and distinguish colors (Constantly)
Working Conditions/Environment
Employee is subject to inside environmental conditions
Working Conditions
Well lighted, climate controlled areas (Constantly)
Frequent repetitive motion (Constantly)
CRT (Computer Monitor(s)) (Constantly)
TravelDriving
Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license
ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547.Expected Salary Range$0.00 - $0.00ONEOK is a leading midstream service provider and owns one of the nation’s premier natural gas liquids systems, connecting NGL supply in the Mid-Continent, Permian and Rocky Mountain regions with key market centers and an extensive network of natural gas gathering, processing, storage and transportation assets.
