We are a unique, full-service animal hospital providing integrated healthcare services, in-house diagnostic technologies, and alternative therapies like Chinese herbal medicine and acupuncture. We also offer boarding and grooming. We are an established practice with great patients and clients!
Starting pay $12/Hr (will be adjusted based on experience)
Hours:
Monday thru Friday
12:00am - 6:00pm
Every other Saturday 8am – 12:00pm (close)
Off every Sunday (closed)
There are six holidays for which we close.
Please Note: There is only one other person who works up front. You may occasionally be asked to switch shifts or work a double.
Duties:
Schedule patients
Answer phones, emails, and text messages
Act as the liaison between the clients and medical staff
Prepare, organize, and file charts and records
Document client communication
Key skills:
Excellent customer service and have great phone etiquette
Ability to handle multi-line phone system
Attention to detail
Quick and accurate typing
Thorough and accurate documentation
Comfortability using computers, including but not limited to word, excel, email, and learning our medical software
Bonus skills, but not necessary:
Familiarity with common medical abbreviations and terminology (BID, PO, SQ, etc)
Prior experience in hospital or clinic
Prior experience as a receptionist or secretary