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Job Description:Looking for an entry level admin to provide filing, data entry support and various administrative support. Main duties: Front office support, primary or secondary phone answerer, give info on part #'s and prices, check the status of orders, enter orders and/or quotes, help resolve order discrepancies, work together as a team with five others in this typically fast paced atmosphere. In addition to administrative support functions: scanning documents (they are trying to fully digitize), data entry within ERP system, greet vendors, and customers who come into office. This job is half customer service and half office support/admin support
Responsible for taking calls
Entering data and updating orders within ERP system
Responding to customers via email : Managing 2 inboxes (their own and our orders queue)
Must be computer literate; Microsoft Excel and Word skills are extremely helpful
Miscellaneous filing, scanning and organizing office
Customer follow up on un-returned items, order confirmation and follow-up
Administrative tasks as assigned
Re-directing product inquires
Greeting visitors: vendors, clients, etc.
Skills & Qualifications:
Need someone who has a 5 star customer service mentality" - someone who is solution based and is able to go the extra mile for their clients
1+ years of front office admin work (preferably within a manufacturing setting), also flexible to candidates who come from retail environment who have a customer service mentality and can be trained on the ERP system
Must have a solutions based mindset, positive and upbeat
Microsoft Outlook experience
Proficient within Microsoft office
Familiarity with ERP and RMA software is a huge plus
Strong math skills (basic arithmetic) are a plus!
Someone who is a quick learner and a self starter
High attention to detail
For more information contact Morgan at (503) 403-4313 or mbullock@astoncarter.comAbout Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
