Job Summary:
The room attendant will clean, restock, and maintain hotel rooms as assigned. The goal is to provide Level5 Hospitality high touch housekeeping service for each guest stay.
Duties/ Responsibilities:
Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning
Checks the inventory of cleaning cart and adds any necessary supplies
Knocks and announces self before entering room; returns at a later time if rooms are occupied
Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements
Neatly makes beds and stocks towels, washcloths, and hand towels according to policies
Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices
Wipes surfaces in room and cleans mirrors
Vacuums floors and removes trash
Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy
Ensures room meets hotel standards with a final room inspection
Notifies supervisor of room availability and reports any suspicious activity to security
Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed
Notifies maintenance department of needed maintenance or repairs
Takes found items to designated lost and found area if guest has checked out
Performs other related duties as assigned
Required Skills/ Abilities:
Detail-oriented and thorough
Ability to remain discreet and respect the privacy of guests
Ability to perform consistent work to the highest of standards
Ability to interact with guests in a pleasant, friendly way
Education and Experience:
Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Ability to read, write, speak, understand, and communicate in basic English preferred
Physical Requirements:
Must be able to remain in a stationary position during shift.
Must be able to access and navigate the facility.
Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.
