APPLY HERE: https://www.governmentjobs.com/careers/redmondor/jobs/4799928/code-enforcement-officer?pagetype=jobOpportunitiesJobs
PURPOSE OF POSITION:
Performs a variety of professional, technical and administrative work in the development and coordination of a Community Development Code Compliance program. The Code Compliance program includes enforcement of conditions of approval for all land-use actions, follow-up on building code violations, overgrown vegetation abatement, nuisances, vision clearance, sign permits and compliance and other sections of the Redmond Municipal Code. Responsibilities include proactive property inspection and code enforcement, encouraging good neighbor practices to achieve sustainable compliance through cooperation and support, utilizing legal enforcement when necessary.
ESSENTIAL JOB FUNCTIONS:
Enforces all applicable building and property maintenance codes relating to health, safety, welfare, construction, and community preservation; resolves complex and sensitive code violation issues, using tact and diplomacy to encourage voluntary compliance.
Receives complaints of code violations from the public, City staff, and others. Performs on-site inspection of property and construction, investigates, and conducts research to determine compliance with codes and locate unlicensed activities.
Operates a motor vehicle regularly to attend meetings, trainings, inspections, and other situations when necessary.
Enters case information into computer tracking system and prepares inspection reports.
Evaluates information pertaining to applicable codes and ordinances and recommends appropriate course of action.
Contacts responsible parties and prepares compliance letters; issues notices and citations; initiates other corrective action; performs follow-up to ensure compliance.
Maintains and updates computerized record of inspection activity; maintains case files and calendar system to track case activity; maintains time accounting records for purposes of cost recovery.
Prepares periodic activity reports for the department and City Council.
Responds to inquiries from the public, City staff, and others, interpreting and explaining City codes, ordinances, policies, and procedures pertaining to code compliance.
Prepares case information for legal proceedings; may act as City representative and present evidence.
Develops educational material and public awareness campaigns for the Code Compliance Program; prepares press releases as directed.
Serves as a member of various City committees as assigned.
Assists other staff in the performance of their duties as assigned.
Performs related work as required.
Represents the City of Redmond and Community Development Department by responding to the public, citizens, its employees and others in a prompt, professional and courteous manner while continuously maintaining a positive customer service demeanor.
COMPETENCIES
● Adaptability – Adapts to changes in the work environment; manages competing demands; able to deal with frequent change or unexpected events; changes approach or method to best fit the situation.
● Attendance & Punctuality – Consistently at work and on time: arrives at meetings and appointments on time.
● Customer Service – Manages difficult or emotional customer situations; understands and applies the principles of quality customer service; responds to customer needs and requests for service and assistance; solicits customer feedback to improve service.
● Dependability – Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
● Diversity – Shows respect and sensitivity for cultural differences; promotes and supports a harassment-free environment.
● Ethics – Treats people with respect; inspires the trust of others; works ethically and with integrity; upholds organizational values.
● Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for help when needed.
● Innovation – Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others’ attention.
● Interpersonal Skills – Focuses on cooperatively resolving conflict; maintains confidentiality; actively listens to others without interrupting; conveys a positive image of the City and its services; keeps emotions under control; remains open to others; ideas and tries new things.
● Judgement – Displays willingness to make decisions; exhibits sound and accurate judgement; supports and explains the reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
● Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
● Oral Communication – Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings; demonstrates group presentation skills.
● Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organizational goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
● Planning & Organizing – Prioritizes and plans work activities; uses time resources efficiently; plans for additional resources; sets goals and objectives.
● Problem Solving – Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; uses reason even when dealing with emotional topics; works well in group problem-solving situations.
● Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of status or position; inspires respect and trust; accepts responsibility for own actions; follows through on commitments.
● Safety and Security – Observes and ensures others observe safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses and ensures others use equipment and materials properly.
● Teamwork – Balances team and individual responsibilities; exhibits objectively and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.
● Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
● Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies
writing style to meet needs; present numerical data effectively and accurately; able to read and interpret
written information.
JOB QUALIFICATION REQUIREMENTS
Mandatory Requirements:
High school diploma, or GED equivalent, supplemented by an Associate’s Degree in business administration, criminal justice administration or related field; plus, a minimum of two (2) years verifiable work experience in code enforcement, community development, law enforcement, criminal justice, or related field; or any equivalent and relatable combination of verifiable education, experience or training which demonstrates the ability to perform the functions of this position.
Necessary Knowledge, Skills and Abilities:
Ability to work effectively with the public, City staff, local contractors, business owners and property owners; communicated effectively orally and in writing; follow through on multiple compliance cases in a deadline-intensive environment. Considerable ability to establish and maintain good working relationships with other employees and the public, often to resolve conflict situations.
Considerable knowledge of the principles and practices of the Redmond Municipal Code.
General knowledge of the operations of City government as it relates to property inspection services; knowledge of codes and regulations governing development, new construction, zoning and property maintenance.
Working knowledge of laws and regulations governing land development.
Ability to develop and maintain productive, harmonious relationships with community groups, officials, other city departments, and the general public.
Special Requirements/Licenses:
The position requires employees to operate a motor vehicle in the course of their position. Possession of, or must obtain within thirty (30) days from date of hire, a valid Oregon driver’s license.
Must have a safe driving record.
Desirable Requirements:
For desirable requirements to be considered, one must have met the mandatory requirements noted above:
- Bachelor’s degree in Business Administration or Criminal Justice Administration.
- Two (2) years verifiable work experience in a municipal (City/County) government setting in similar environment.
- Three (3) plus years verifiable work experience in a similar code enforcement position.
- Three (3) plus years verifiable work experience working with and familiarity with City code.
SUPERVISION RECEIVED:
Work is performed under the general direction of the Planning Director and/or Deputy City Manager who holds the employee accountable for achieving department goals and objectives.
SUPERVISORY RESPONSIBILITIES:
This position is not a supervisory position. Employee may assist in direction, guidance or training in operational procedures to other employees.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is frequently required to sit and talk or hear, use hands to feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk.
The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
TOOLS AND EQUIPMENT USED:
Computer, including word processing, data base, Internet, and spreadsheet programs; calculator, telephone, copy machine, fax machine and postage machine. This position requires use of City vehicles.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee works in an office environment; the employee rarely works in outside weather conditions.
The noise level in the work environment is usually quiet with the typical office noises and interruptions.
This description covers the most significant essential and auxiliary duties performed but does not include other occasional work which may be similar, related to, or logical assignment to the position.
The job description does not constitute an employee agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
