Human Resources Director

Human Resources Director

21 Sep 2024
Oregon, Bend, 97701 Bend USA

Human Resources Director

APPLY HERE:https://www.governmentjobs.com/careers/redmondor/jobs/4665517/human-resources-director?pagetype=jobOpportunitiesJobs

PURPOSE OF POSITION:

This is a supervisory position which directs and oversees the professional work in Human Resources, such as employee relations, workforce budgeting/planning, payroll/leave administration, recruitment and selection, employee and labor relations, safety, job classifications and compensation, employee benefits program administration, training and development, records maintenance, and administration of Citywide personnel policies and procedures. This position will work with multiple departments and/or program areas and exercise an executive level of independence combined with professional judgment. Employees at this level are expected to perform recurring or new work with frequent variation that is of a high level of complexity. This position will serve on the City’s executive leadership team and is required to enter into an employment agreement with the City.

ESSENTIAL JOB FUNCTIONS:

Position reports to the City Manager, or designee, and serves as a member of the City’s Leadership Team.

Provide leadership in the development of HR Division goals, objectives, policies, and procedures.

Represent the HR Division and the City to the public, in legal or administrative proceedings, to other organizations or entities and in other situations as required; make presentations and provide comment and testimony.

Conduct a variety of special projects as assigned by the City Manager, which may involve extensive complex research, analysis, comparison and administrative follow-up.

Establishes and maintains a variety of files and other records; maintains accurate and timely record processing and statistical information.

Provide direction and oversight of the City’s recruitment process.

Provide direction and oversight of the City’s employee orientation processes.

Provide direction and oversight of the City’s health and safety training programs to include processes, reporting, and compliance with applicable state and federal laws.

Provide direction and oversight of the City’s payroll/leave administration function to include monitoring and review for accuracy, timeliness, and compliance with applicable state and federal laws. Ensure the system has proper internal controls and meets audit standards.

Provide direction and oversight of the City's classification and compensation processes, including performing classification and compensation studies, pay equity compliance, developing classification specifications, and making recommendations for position pay ranges.

Assist with internal compensation program analysis, trend reporting or other compensation program activities.

Provide support for maintaining, analyzing, changing, implementing and communicating the employee benefit package to include healthcare and other programs. Provide direction and oversight of Family Medical Leave, Oregon Family Medical Leave, and Paid Leave Oregon requests.

Provide direction and oversight of the City’s performance evaluation process including process coordination, training, tracking and consultation with managers and/or supervisors.

Manage, plan and direct a comprehensive employee and labor relations program.

Develop and update best practice personnel policies and procedures (including employee handbook) consistent with stated objectives and federal, state and local laws.

Provide information, training and guidance to management and staff on the interpretation and administration of personnel policies and procedures and labor contracts.

Provide professional HR consultation and advisory services on personnel and other sensitive matters.

Provide consultation and advice to management on department policies, procedures and programs that involve employee and labor relations issues, including corrective actions.

Maintain confidential and privileged information; investigate complaints of misconduct, under performance, discrimination or harassment.

Investigate employee complaints or concerns.

Provide training to managers and supervisors in all aspects of HR topics as assigned.

Support collective bargaining negotiations, proposals, and related; review/maintenance of labor contract documents.

Provide staff support for employment and labor grievances and contested case matters; participate in arbitration preparation and presentation; prepare proposals, reports, exhibits or statistical or analytical information; testify at administrative hearings and court proceedings; act as a liaison to the City’s legal counsel regarding employee and labor relations issues.

Provide reporting information to third party vendors, including IRS, in compliance with the ACA.

Develop and maintain positive relationships internally and externally with third party vendors.

Consult with and advise managers on grievance responses and develop responses delegated to Human Resources.

Identify organizational training needs; develop or identify programs to meet the organization’s needs; ensure mandated training is conducted and documented; monitor program effectiveness in meeting training objective goals and adjust as required.

COMPETENCIES

● Adaptability – Adapts to changes in the work environment; manages competing demands; able to deal with frequent change or unexpected events; changes approach or method to best fit the situation.

● Attendance & Punctuality – Consistently at work and on time: arrives at meetings and appointments on time.

● Cost Consciousness – Works within the approved budget; conserves organizational resources.

● Customer Service – Manages difficult or emotional customer situations; understands and applies the principles of quality customer service; responds to customer needs and requests for service and assistance; solicits customer feedback to improve service.

● Dependability – Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.

● Diversity – Shows respect and sensitivity for cultural differences; promotes and supports a harassment-free environment.

● Ethics – Treats people with respect; inspires the trust of others; works ethically and with integrity; upholds organizational values.

● Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for help when needed.

● Innovation – Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others’ attention.

● Interpersonal Skills – Focuses on cooperatively resolving conflict; maintains confidentiality; actively listens to others without interrupting; conveys a positive image of the City and its services; keeps emotions under control; remains open to others’ ideas and tries new things.

● Judgement – Displays willingness to make decisions; exhibits sound and accurate judgement; supports and explains the reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

● Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.

● Oral Communication – Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings; demonstrates group presentation skills.

● Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organizational goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

● Planning & Organizing – Prioritizes and plans work activities; uses time resources efficiently; plans for additional resources; sets goals and objectives.

● Problem Solving – Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; uses reason even when dealing with emotional topics; works well in group problem-solving situations.

● Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of status or position; inspires respect and trust; accepts responsibility for own actions; follows through on commitments.

● Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality.

● Safety and Security – Observes and ensures others observe safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses and ensures others use equipment and materials properly.

● Teamwork – Balances team and individual responsibilities; exhibits objectively and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.

● Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

● Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively and accurately; able to read and interpret written information.

JOB QUALIFICATION REQUIREMENTS:

Mandatory Requirements:

Bachelor’s degree in Business Administration, Human Resources, Public Administration, Law or closely related field; plus at least eight (8) years verifiable experience working in a bargaining unit environment, HR policies/personnel practices, benefits, safety, classification/compensation, and recruitment/selection, as well as five (5) years supervisory experience or any combination of education and verifiable work experience that gives the skills, knowledge and abilities to successfully perform the job duties as described.

Desirable Requirements:

For desirable requirements to be considered, requirements noted above must be met:

Certified Professional in Human Resources (SHRM-CP), Senior Certified Professional in Human Resources (SHRM-SCP), and/or Public Sector HR Association (PSHRA)

Three (3) years of public sector verifiable work experience in Human Resources supervisory capacity

Three (3) years of verifiable work experience in employee relations and investigations

Three (3) years of public safety union verifiable work experience

Three (3) years of payroll and/or leave experience

Direct collective bargaining negotiation / grievance response verifiable work experience

Special Requirements/Licenses:

Possession of, or required to obtain within thirty (30) days from date of hire, a valid Oregon driver’s license.

Must have a safe driving record.

SUPERVISION RECEIVED:

Work is performed under the general direction of the City Manager or designee who holds the employee accountable for achieving department goals and objectives.

SUPERVISORY RESPONSIBILITIES:

This position is a supervisory position to all personnel within the HR Division. Position will hire, supervise and evaluate assigned HR staff; plan, coordinate and evaluate work of assigned staff; provide and coordinate training to assigned staff; investigate complaints regarding assigned staff; recommend and administer corrective action to assigned staff.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to operate objects, tools, or controls; and reach with hands and arms.

The employee may occasionally lift and/or move up to twenty-five (25) pounds.

TOOLS AND EQUIPMENT USED:

Computer, including word processing, data base, Internet, spreadsheet programs; calculator, telephone, copy machine, fax machine.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, the employee works in an office environment; the employee rarely works in outside weather conditions. The noise level in the work environment is usually quiet.

This description covers the most significant essential and auxiliary duties performed but does not include other occasional work which may be similar, related to, or logical assignment to the position.

The job description does not constitute an employee agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

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