Mission & Position Summary:
Founded in 1999, Bethlehem Inn is a community supported emergency shelter committed to providing a safe, secure and accountable environment for residents to meet basic needs and connect to community resources. Our goal is to support single adults and families in making life-affirming choices and measurable progress towards self-sufficiency. Bethlehem Inn provides emergency access to shelter and food in a safe, secure environment.
The primary responsibility for any staff member is the safety and security of the facility, staff, residents and volunteers, while providing emergency shelter and food. This requires the flexibility of all staff members to adjust to and respond accordingly to immediate issues of concern, whether identified by another staff member, resident or outside representative. Teamwork and open communication between staff is essential in the success of Bethlehem Inn, its residents, staff, and volunteers. This promotes a healthy and fulfilling work environment.
Essential Duties & Responsibilities:
(Includes the following though other duties may be assigned)
Assists Facilities Manager in day to day operations.
Trains and assists facility volunteers.
Oversees commercial laundry.
Ensures linens are stocked.
Assists with kitchen and pantry to maintain standards to comply with restaurant license.
Assists with serving meals.
Supervises chores on occasion.
Ensures donations are processed and area kept clean, safe and organized.
Organizes and maintains clothing rooms.
Organizes and maintains hygiene rooms.
Works with donation drives including interacting and communicating with donors.
Assists with housekeeping needs.
Assists in stocking janitorial closets.
Assists with on and off site storage management and needs.
Assists in writing SOPs and implementing them.
Assists program staff as needed.
Assists in organizational events where needed.
Ability to prioritize in a fast paced environment.
Compliance with fire and safety codes, including fire drills.
Assists in putting up, taking down, and storing holiday decorations.
Able to lift 25 lbs.
Able to climb a ladder.
Valid driver’s license.
Attend a staff meeting once a month, outside normal work hours.
Professionalism
● Demonstrates capacity to serve diverse people in a culturally sensitive and non-discriminatory manner.
● Sets and models high standards of honesty, integrity, and ethical behavior.
● Acts with a sense of reasoned urgency.
● Able to work independently and stay on task.
● Is adaptable and flexible and deals effectively with uncertainty.
● Represents self well with both internal and external customers in day-to-day interactions.
● Demonstrates effective and professional written and interpersonal communications skills.
● Deals effectively with conflict and works toward positive resolution.
Planning, Coordination and Teamwork
● Works as part of a team to find solutions and takes initiative in finding other tasks that need to be completed to assist other team members.
● Nurtures positive optimistic attitude in the staff and communicates a sense of mission to team.
Minimum Qualifications:
(Qualifications applicant must possess in order to be considered for the position; possible exception if an applicant possesses appropriate substitute qualifications)
● Demonstrated ability to work independently. Ability to appropriately assess a situation and take corrective action as necessary.
● Ability to prioritize tasks and follow specific procedure.
● Ability to write and speak clearly and concisely.
● Familiarity with basic computer programs such as Word, Excel, and Power Point.
● High degree of discretion/excellent judgment.
Preferred Qualifications:
(Qualifications which are desired in applicants, however applicants without these qualifications will not necessarily be excluded from consideration if they possess minimum qualifications.)
● Basic familiarity with a commercial kitchen.
● Knowledge of commercial kitchen appliance.
● Reliable automobile transportation and a valid Oregon Driver’s License and insurance.
Physical Demands:
● The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● Must be able to work in indoor and outdoor conditions.
● While performing the duties of this job, the employee is regularly required to sit; stand; walk; reach with hands and arms; and talk or hear. The employee is occasionally required to lift up to fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Work Environment:
(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
● The work environment can be unpredictable depending on the time of day and resident activity. The Bethlehem Inn is a fluid environment and a successful applicant should have the ability to think quickly on their feet and act with patience and compassion. Our residents are people with challenging needs often coming from chaotic circumstances. It is important for all staff to provide an environment of certainty and calm in what can sometimes be confusing situations.
