The Business Services Director is second-in-charge of the organization and reports directly to the General Manager. You will be responsible for all business administrative functions ensuring the highest levels of professionalism and accuracy. Additionally, you will be responsible for all things related to our most important asset: our people. This position is customer-facing; you will own relationships with some of our largest customers, ensuring their satisfaction and success. As second-in-charge of the company, you will assist the GM with operational requirements, Quality Assurance, and long-range planning. We will equip this position with as much training as necessary to master the job and provide an outstanding support network in case you need help. If you are good with people, can solve problems in dynamic environments, and are a proven leader, then this is the position for you!
Primary Job Functions:
Second in charge of the company
Oversee all administrative business functions
Directly responsible for the performance and development of the Office Manager
Responsible for all Human Resources activities
Maintain key customer relationships. Serve as their point of contact within Final Touch
Support the GM with Quality Assurance
Support the day-to-day operations of the company
Oversee company branding and marketing efforts
Work on special projects as assigned
Requirements:
Proven Office Management and/or Human Resources experience
Proven Customer Service experience
Bilingual (Spanish/English) preferred
Occasional evening/weekend availability
Driver’s license
Organizational skills and demonstrated time management skills
Excellent communication skills (oral and written)
Compensation:
$60,000 - $80,000 base salary
$10,000 in potential quarterly bonuses
Seven (7) paid holidays, as well as ten (10) personal paid days off per annum
Competitive Health, Dental, and Vision insurance
Cell phone stipend, mileage reimbursement, and access to company vehicle
