Cascade Rack is all about guiding our customers through the process of turning their vehicles into easy to use adventure machines. Whether it be daily trips to the trails or a year of adventuring, we want to treat each customer like family. Our job is to ensure that each customer walks away with the confidence to get out and explore and becomes a customer for life.
We provide our customers with an array of choices, so there’s no typical day. This role will primarily focus on work at our installation center. In order to ensure you have a full view of the operation, you’ll also get experience in retail sales. All staff rotates from the warehouse to the retail store to some degree.
Many days at our installation center are spent troubleshooting how to fit all the pieces together for our customers. To have success, each employee needs to be willing and able to lean on one another for ideas and sometimes just another wrench to get things done. Most of our work is done with at least one other sent of hands, so the ability to work in teams is paramount.
If you're a hard worker who can take on multiple roles, we want to hear from you.
Responsibilities:
Execute installation of aftermarket auto accessories
Work with customers to understand needs/wants and provide product suggestions
Experience/training in 12v accessories a plus
Ability to utilize computer systems to communicate clearly with internal staff and customers
Have a hunger to learn. We don't expect that all applicants/employees have a lot of experience in our field, but we do expect employees to want to learn on the job
Qualifications:
Mechanical competency and problem solving skills is the most beneficial requirement for this position. You'll receive on the job training and oversight.
Experience working on vehicles and installing bolt on accessories is a huge plus, but not required.
About Cascade Rack:
Cascade Rack is a Bend, OR owned and operated retail store that was created out of the desire to help people explore the Northwest. We are a customer focused company that provides gear to outfit vehicles for adventure.
We started 10 years ago in our location on Colorado Avenue, and have grown into the largest independent automotive accessory store in Bend, Oregon.
We have two locations. Our retail store and our warehouse/installation center. Our retail store is moving this month into a new 4,500 sq/ft building off of 3rd Avenue, and our 4,000 sq/ft warehouse is located on 9th Street.
