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A Different Kind Of Adventure
At Columbia Sportswear, we know a thing or two about adventures. We've been on one for over 70 years, constantly working to perfect the art and enjoyment of the greater outdoors. And behind everything we make is an employee who's found that the greatest adventure starts with joining a company that offers them much more than just a paycheck. At Columbia, we believe that there's over 3.5 million square miles of land to explore in the U.S. alone, but you don't have to travel very far to find a great career.
General Position Summary:
Position functions as a member of the store management team, responsible for providing leadership and direction while ensuring efficient and effective store operations on the sales floor. Position may also provide supervision in the stock area as assigned by the Store Manager.
Essential Functions/Responsibilities
As assigned by the Store Manager:
Lead and functionally supervise a team of Sales Associates. Provide guidance and direction to associates to ensure efficient floor operations, customer service, coverage and execution of visual standards.
Create a positive environment supportive of employee training and development. Create and maintain an environment of strong sales and exceptional customer service through coaching associates and leading by example.
Train Sales Associates and perform store procedures including cash register transactions, product flow procedures and visual standards. Maintain a high level of accuracy with register transactions.
Accountability for sales floor process and procedures. Maintain company standards and guidelines around product flow, customer service and visual standards.
Supervise and oversee and authorize cash register transactions made by sales associates and provide assistance/training with cash register transactions as needed.
Perform regular daily store activities such as opening and closing procedures which include balancing registers, preparing cash bags, and activating security system.
Perform strong customer service by assisting customers in person or on the phone. Provide information to customers on current product features and benefits.
Maintain current and accurate knowledge of product features, benefits, and availability. Ensure Sales staff is trained and knowledgeable on current products.
Maintain department presentation and sales performance through upholding company and/or store direction and guidelines.
Answer product and order inquiries inclusive of computer research, coordination with other departments such as the distribution center, customer service or retail accounting.
Maintain a high professional standard of individual behavior for the demonstration of respect, courtesy and professionalism to align with Columbia Sportswear expectations.
Perform other related duties as assigned.
Education and/or Experience:
High school education or equivalent.
3 years previous retail operations experience with at least 1 year of retail supervisory, management or leadership experience preferred. Combination of previous experience, education and relevant experience considered.
APPLY NOW AT www.columbia.com/careers
Location: Retail - Bend OR - Outlet Store
Full-time employees are offered medical/dental/vision, 401k, paid time off and more!
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
Columbia Sportswear is an equal opportunity employer.
