TO APPLY: https://www.governmentjobs.com/careers/bentonor/jobs/4457635/medical-office-client-service-representative-bilingual-aa13
This position supports the various programs of Benton County Health by providing excellent, courteous, positive customer service to a widely diverse community/client base externally and internally by phone and in person. The environment is fast paced and ever changing. This position is required to cover at various locations throughout the Benton Health Service system.
Please Note:
This is a Bilingual Spanish/ English position and offers a Bilingual Differential of a base salary plus an additional 5%, upon successful completion of required language testing.
Click here for a complete list of the duties, responsibilities and physical requirements of this position.
The first review of applications will be on April 19, 2024.
Applications that are submitted after this date may or may not be considered for interviews. The posting may close without notice after the first review date when a sufficient number of qualified candidates are received.
BENEFITS
Generous time off to maintain a healthy work-life balance!
10 Paid Holidays + 2 Floating Holidays + 8 hours of vacation accrual every month + sick leave! Vacation accrual increases with years of service.
$0 Health Insurance Premium!
Medical, Dental and Vision - cover your eligible family members without additional premium.
In addition, the County contributes up to $1,400 per year to your Health Savings or Health Reimbursement account!
Apart from your deductible you can use this money for things that aren’t traditionally paid by insurance – i.e. Ibuprofen, Tylenol and other preventative type medications
You never lose your Health Savings Account funds as it rolls over from year to year
Dependents up to age 26 are covered!
Get ready for retirement. Generous employer paid contributions!
After 6 months of employment:
The County makes a retirement contribution of 6% of your salary towards Oregon PERS!
The County makes a deferred compensation 457b plan contribution of 1.5% of your salary! You can add more if you wish.
A free and award-winning wellness program
Interactive and personalized approach focused on your whole health
Onsite and virtual seminars, wellness challenges and fun activities
Monetary incentives and cool prizes to engage everyone and meet your individual needs
100% employer-paid coverage for AD&D ($100,000), Life ($50,000), and Long Term Disability coverage.
Supplemental plans are available at reasonable rates!
Annual salary range of:
$38,051- $48,634
Note: salary placement will be based on your level of directly related experience and education consistent with Oregon's pay equity law.
Plus, an additional 5% Bilingual Differential upon successful completion of required language testing
This position guarantees two salary raises within your first year. Increases are given at the end of the 6 month probationary period and at the 1 year anniversary, as long as your performance is in good standing! Increases are given until the maximum of the salary range is reached.
We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. The strength of our organization lies in the diversity of our workforce and the perspectives our employees bring to their work at Benton County.
MINIMUM QUALIFICATIONS
The following minimum qualifications are required for this position:
High school diploma or GED; AND
3 years of administrative support, office and/or customer service experience.
An equivalent combination of education and experience may be accepted. Please note candidates must have at least 6 months of actual work experience to be considered as equivalent.
Special Requirements:
This position is Bilingual and requires duties to be done in both English and Spanish. Successful completion of language testing is required.
Valid Oregon driver's license or ability to obtain upon hire. This position requires driving and may require use of a personal vehicle.
Hiring is contingent upon the successful completion of a background check.
The Ideal Candidate:
Can handle a fast-paced work environment
Enjoys working as part of a team
Is CPR certified
Has office experience in a confidential environment
Has good working knowledge of HIPAA requirements
Has proficient data entry skills
Is an intermediate user of Microsoft Office Suite (Word, Excel & Outlook)