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Title :Assistant Restaurant Manager
The Assistant Restaurant Manager is someone who is passionate about food, beverage and customer service. They are a problem solver with strong work ethic and leadership skills. The Assistant Restaurant Manager understands that customer satisfaction always takes priority but efficient restaurant operations make it possible. They are an experienced leader with a goal to move up in the management field.
Responsibilities
Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved
Effectively manage the restaurant in the absence of the Restaurant Manager
Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
Assist in any areas of the restaurant when staffing constraints require Identify employee weaknesses and retrain as necessary
Manage operations with passion, integrity, and knowledge
Implement new company policies and procedures by developing plans and instructing staff
Provide direction to shift leaders, and staff to achieve restaurant goals
Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
Provide coaching and feedback to managers and staff and assess performance on and ongoing basis
Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
Consistently monitor product and labor costs to remain within goals
Solicit guest feedback to understand the needs and wants of customers
Train and coach staff on guest services principles and practices
Monitor and maintain POS System Assist in new menu implementation Develop and implement creative solutions to areas of improvement Assist in conducting staff and daily pre-shift meetings
Previous Experience: Minimum 5 years Prior Restaurant and Management Experience Must have reliable transportation Able to use touch-sensitive POS System Able to lift minimum of 50 lbs. Able to work in variety of climates for an extended period of time Must be able to take direction and delegate responsibilities Able to work in a fast paced environment Able to work nights, weekends, and holidays
