Guest Service Agent (Eugene)

Guest Service Agent (Eugene)

02 May 2019

Guest Service Agent (Eugene)

Vacancy expired!

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Come Join the Phoenix Inn Team!

Phoenix Inn is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Phoenix Inn is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to "wow" our customers, we invite you to explore a career with Phoenix Inn.

The Ideal Candidate for this Position

We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a huge plus, but your attitude is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility is a must.

Job Description

This position is responsible for providing superior customer service at all times. You will assists guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible.

Job Requirements

Must be an outgoing, positive, friendly person.

Must be able to work a flexible schedule including nights, weekends and holidays.

Previous customer service experience preferred

Previous hotel experience a plus, but not required

TO BE CONSIDERED FOR AN INTERVIEW YOU MUST COME IN AND FILL OUT AN APPLICATION.

Benefits:

Medical and Dental Insurance

Paid Vacations and Sick Leave

401 (k) plan

Free Bus Pass

Bonus

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Job Details

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