We are seeking a dedicated and detail-oriented applicant to join our team in a hybrid position of Patient Coordinator and Optical Assistant. The ideal candidate will play a crucial role in supporting the daily operations of our optometric practice, ensuring that patients receive exceptional care and service. This position requires strong organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.
Duties:
Assisting patients with frame selection and placing glasses orders.
Pricing new fame inventory.
Working with patients to adjust and dispense glasses.
Utilizing Promptly software to manage patient appointments.
Supporting office management tasks, including clerical duties such as filing, data entry, and maintaining patient records.
Utilizing Compulink software for scheduling appointments and managing patient information.
Assembling patient charts and gathering insurance verifications.
Requirements:
Previous experience in an optical/optometric setting or healthcare environment is preferred but not required.
Familiarity with HIPAA regulations and commitment to maintaining patient confidentiality.
Strong clerical skills with the ability to manage multiple tasks efficiently.
Excellent communication skills, both verbal and written, to interact effectively with patients and team members.
Ability to work well under pressure while maintaining attention to detail.
Join our team as a Patient Coordinator/Optical Assistant and contribute to providing high-quality eye care while developing your skills in a supportive environment.
