Risk Manager & Workout Officer (Klamath Falls)

Risk Manager & Workout Officer (Klamath Falls)

01 May 2020

Risk Manager & Workout Officer (Klamath Falls)

Vacancy expired!

QR Code Link to This Post

Craft3 is looking for a Risk Manager & Workout Officer to support the Craft3 Commercial Lending business unit. This position will be responsible for following the appropriate risk management protocols to minimize losses and maximize resolutions with borrowers. The position focuses on evaluating credit risk, negotiating and restructuring problem loans as administrating the construction and multi-disbursement loan process.

Craft3 is a nonprofit Community Development Financial Institution (CDFI) with a mission to strengthen economic, ecological and family resilience throughout Oregon and Washington communities.


• Manage a portfolio of performing and problem assets, communicate and escalate concerns or borrower limitations to lending and credit personnel. Make recommendations to the Special Assets Committee or Small Loan Special Assets Sub-Committees on appropriate course of action(s).

• Manage client communication, including in-person meetings, site visits, phone calls, and written communications throughout the time the credit is managed by Risk Management.

• Analyze customer performance, credit underwriting and loan documentation to develop and implement modified repayment terms.

• Work directly with assigned borrowers to negotiate work out and recovery plans and track performance.

• Lead past due payment process, maintain tracking system, manage reporting and generate past due, forbearance or default letters as appropriate. Work with loan officers, and other staff to identify early stage problems and build action plans to prevent further credit deterioration.

• Manage SBA Servicing and Liquidation process.

• Share information and knowledge on challenged credits with colleagues to enhance the knowledge base and productivity across the organization.

Risk Management:

• Administer construction and multi-disbursement loans monitoring process, tracking project progress, ensuring compliance, and managing reporting requirements

• Oversee monitoring of Lines of Credit, including Asset Based Lines

• Perform broader loan portfolio monitoring

• Assist with reviews of Craft3’s wholesale loan portfolios.

• Serve as back up on managing Craft3’s OREO’s and other assets taken in collection actions

• Perform post-closing loan reviews to verify loans were closed as approved and per standard securitization protocols

• Analyze portfolio for trends in risks (e.g. investigate trends in CITs, industry effects on borrowers), as requested

• Collaborate with Consumer Division to identify and implement synergies in past due and recovery process.


Minimum three to five years’ experience in community development, banking/lending, program management, nonprofit management, and/or customer service; or equivalent combination of education and relevant business experience, particularly in regards to financial analysis, credit review, troubled loans and negotiations.


Craft3 offers a competitive salary of $70,000 - $84,000 annually, based on experience and skills. Excellent benefit package: medical, dental, vision, Life/AD&D, LTD/STD insurance, paid sick and vacation leave, volunteer time off, wellness program, transportation, flexible schedule, and 403B Retirement savings plan with employer match.

How to Apply

Application deadline is Friday, May 10, 2019.

Complete job description, application, and benefits online at: www.Craft3.org/Careers/Jobs

Craft3 is an equal opportunity employer; women and minorities are encouraged to apply.

Job Details

Jocancy Online Job Portal.