Description We are looking for a customer service representative for a one day project. Responsibilities Manage and monitor customer accounts Respond to and resolve customer inquiries in a timely and professional manner Handle inbound and outbound calls providing excellent customer service Perform data entry tasks and maintain customer databases Manage email correspondence with customers Use Microsoft Excel and Microsoft Word to create reports and documents Operate barcode scanners when necessary.Requirements Proficient in answering inbound calls and handling both inbound and outbound calls Experience in a call center customer service environment Excellent customer service skills and a customer-oriented mindset Ability to perform data entry tasks accurately and efficiently Proficient in handling email correspondence and managing customer inquiries via email Experience with Microsoft Excel and Microsoft Word Familiarity with order entry procedures and systems Ability to schedule appointments efficiently and in a timely manner Experience with barcode scanners is a plus Ability to communicate effectively, solve problems, and work in a team environment Strong organizational and multitasking skills Ability to handle customer complaints and provide appropriate solutions Knowledge of customer service software, databases, and tools Attention to detail and accuracy Ability to handle stressful situations and remain calm and courteous High school diploma or equivalent; higher degree in a relevant discipline will be appreciated. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
