Job Title: Office Manager - Medical Massage Therapy Clinic
Location: Ashland, OR
Company Description: We are a leading medical massage therapy clinic dedicated to providing exceptional care and holistic healing to our clients. Our therapists specialize in massage techniques to address various medical conditions and promote overall well-being. We are committed to delivering personalized, compassionate, and effective treatments to each individual who walks through our doors.
Job Description: As the Office Manager of our medical massage therapy clinic, you will oversee the administrative operations to ensure the smooth and efficient functioning of the clinic. You will play a key role in managing day-to-day activities, implementing policies and procedures, and fostering a positive work environment. Your responsibilities will include:
Supervising front desk staff and providing guidance, support, and fill-in as needed
Maintaining cleanliness and organization at the front desk, lobby area, therapy rooms, and outside premises
Overseeing scheduling and appointment coordination to optimize therapist utilization and client satisfaction
Managing patient records and ensuring compliance with HIPAA regulations
Handling billing and insurance claims processing, including verification and submission
Conducting inventory management and ordering supplies as necessary
Developing and implementing efficient administrative systems to streamline workflows
Monitoring and analyzing clinic performance metrics to identify areas for improvement
Collaborating with therapists and other staff members to ensure seamless patient care
Resolving client issues or concerns in a professional and timely manner
Assisting with recruitment, training, and performance evaluations of office staff
Qualifications:
Previous experience in a managerial or supervisory role, preferably in a healthcare or wellness setting
Strong leadership and communication skills, with the ability to motivate and inspire a team
Excellent organizational abilities and attention to detail
Proficiency in using computer software for scheduling, billing, and administrative tasks
Knowledge of medical terminology, billing procedures, and insurance requirements
Ability to multitask and prioritize responsibilities in a fast-paced environment
A commitment to providing exceptional customer service and promoting a positive client experience
Benefits:
Competitive salary and benefits package
Opportunities for professional development and advancement
A supportive and collaborative work environment
Employee discounts on massage therapy services
Paid time off & holidays
Monthly Comp-Massage
If you are a dynamic and experienced professional with a passion for healthcare administration and a desire to make a positive impact on the lives of others, we invite you to join our team as an Office Manager. Please submit your resume and cover letter outlining your qualifications and why you are interested in this position. We look forward to hearing from you!
