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OverviewLithia Motors, Medford OregonDebt Collector/Counselor – SOUTHERN CASCADESEstablished in September of 2012, Southern Cascades Finance Corporation, based in Medford, Oregon is an indirect auto lender specializing in the sub-prime sector and offers financing to customers of select Lithia Auto Stores.As a Debt Collector/Counselor you will be a part of the Lithia family and team. Lithia Auto Stores is an organization which embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our core values. Come and take the journey with one of the largest and most successful publicly traded retail automotive groups in the nation.Responsibilities:As a Debt Collector/Counselor you will be responsible for contacting customers with delinquent accounts, effectively evaluating customer information to determine account resolution, and the recovery of past due balances.
Contact assigned customers to negotiate payment arrangements on delinquent accounts.
Educate and counsel customers on account terms and payment programs to resolve past due amounts.
Utilize various skip tracing methods and processes to locate customers.
Maintain and ensure accurate, up-to-date customer account information and delinquency status.
Review severely delinquent accounts for assignment to outside collection and repossession agencies.
Qualifications:
Basic knowledge of installment loans and various customer protection laws
Basic understanding of loan origination documentation preferred
Timely response to customer inquiries and store requests
Bilingual (Spanish) skills; verbal and written desired
Benefits:We offer a comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Hiring Requirements
High School graduate or equivalent, 18 years or older
Possess an acceptable driving record and a valid driver’s license in your state of residence
We are an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment. ID2019-60148of Openings1Job LocationsUS-OR-MedfordStore NameSouthern CascadesCategorySupport Services - Corporate Office
