Front Desk Associate

Front Desk Associate

25 Mar 2024
Oregon, Medford-ashland, 97501 Medford-ashland USA

Front Desk Associate

The Winchester Inn, a small luxury inn, has an opening for our front desk team. We are looking for someone who exhibits a welcoming, friendly and energetic attitude coupled with meticulous professionalism.

Summary of Position:

Responsible for providing quality guest service as it pertains to checking in and out of hotel guests, taking hotel reservations, dinner reservations, and concierge services in a gracious and professional manner.

Qualifications:

Honesty and integrity must be punctual, with regular and reliable attendance

Prefer one year of experience in a similar capacity within the hotel and lodging industry, but previous customer service experience is a must.

Seeking applicant with abilities to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with minimum supervision.

Satisfactorily communicate with guests, co-workers, and management.

Solve practical problems and deal with a variety of concrete variables

Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy.

Work well under the pressure of check-in/check-out of guests and handle multiple tasks at once.

Grasp, bend, push or pull heavy loads and lift, carry and/or otherwise move packages, boxes, and luggage.

Must have open availability.

Please fill out an application at the following site or email us your resume.

https://docs.google.com/forms/d/e/1FAIpQLSf4N7RZSVSCIXIhW5YiFnmwKEgNXMAr1RAqyGnoQS8cZp4Epw/viewform

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