Vacancy expired!
SALARY AND BENEFITS:
- Current FTE: 0.65 FTE (26 hours/week)
- Salary pay: $15.50/hour to start
- Paid holidays, vacation, and sick time prorated to FTE
- This position is hourly and non-exempt, i.e. subject to state and federal wage and overtime requirements
THE POSITION:
The Intake Coordinator is the first contact for new clients referred to Ryan White Case Management Services. This position conducts the initial screening with all new clients. In addition, this position conducts the bi-annual phone screening with all clients. The Intake Coordinator also assists clients in obtaining required documentation, as appropriate. This position is responsible for scheduling the first appointment for all new clients with a Care Coordinator and with a Medical Case Manager to complete their assessment process. This position also refers to the Care Coordinators and Medical Case Managers as appropriate when clients need additional assistance after the annual screening is completed.
RESPONSIBILITIES:
- Provide direct one-on-one and phone screening and care services
- Obtain Authorization for Release of Information between HIVA and Medical Provider
- Schedule and conduct intakes and bi-annual eligibility reviews
- Schedule Medical Case Manager and Care Coordinator assessments as needed
- Maintain up-to-date HIV knowledge; provide HIV education to clients
- Maintain up-to-date and accurate client records
- Participate in necessary meetings
- Assist with all necessary reports
- Participate in required training
- Comply with all applicable standards, guidelines, laws & administrative rules
- Other duties as defined by Director and Ryan White Principles and Standards
QUALIFICATIONS:
- Valid Oregon Drivers License, driving record sufficient to be covered by agency auto insurance policy, ability to transport self to job-related events, meetings and locations
- TB test (provided at agency)
- Excellent problem solving skills
- Flexible hours required, including some evenings and weekends
- Experience maintain confidential documents and files
- Experience collecting and discussing sensitive material over the phone and in-person.
- Ability to multitask
- Ability to manage multi line phone system
- Strong written and verbal communications
- Ability to maintain boundaries and manage visitors to agency public spaces
- Attention to detail
- Experience with Word, Outlook and Excel preferred
- Customer service experience
- Ability to conduct interviews/intakes effectively over the phone.
- Ability to pass agency criminal background check and a pre-employment drug screen
TO APPLY: Please download employment application by going to our website: https://hivalliance.org/engage/careers-at-hivalliance/. Then, send your completed application and resume to Brittney Wright, the hiring manager. Her email address can be found at the following link: https://hivalliance.org/staff/brittany-wright/
IMPORTANT: Only those withÂbothÂa completed employment applicationÂandÂresumeÂwill be considered. No cover letters, please.
Position open until filled. Thank you!
