Vacancy expired!
The ideal candidate for this position is able to focus on providing efficient service and creating memorable hotel experiences by making emotional connections with all of our guests, whether on the phone or in person. In this position, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment the guest makes their reservation until they check out. The successful candidate must have a friendly and welcoming attitude with everyone. This is the ideal position for someone who has a passion for guest service, values problem resolution and enjoys working in a fast paced environment.
A highly qualified candidate will possess the following requirements:
Consistently deliver exceptional guest service exceeding all guests' expectations with a smile
Have a can-do attitude and think outside the box to meet guests' requests
High attention to detail and accurately verify all guest information
Hotel operating system experience
Able to stand for extended periods of time
Able to sit for extended periods of time fielding calls
Available to work varied shifts including weekends and nights
