Job Overview:
The Office Assistant/Camp Host ensures that all our guests are
properly cared for. The main goal is to keep our motel and
campground ready at all times.
Responsibilities:
Serve as a visible and professional representative of the
park with a knowledgeable understanding of park rules and
regulations. Keeping all RV Park and Hotel business private and
confidential.
Check in Motel guests and provide them with directions to
their room along with Wi-Fi information.
Cleaning motel rooms and doing laundry as needed.
Checking all rooms on workdays to make sure everything is in
order.
Entering all reservations and making sure all the online
reservation systems are updated.
Work as a team with all staff.
Check restrooms, showers and laundry for supplies and
cleanliness.
Enforce Motel and RV Park rules and regulations.
Being available to motel guests and RV Park tenants during
posted business hours.
Inform customers of all on-site amenities and any relevant
information that is needed to use them.
Handle and resolve guest complaints. Report any and all
issues to the Manager.
Communicate with guests to better understand their
individual needs to provide them with the best service possible.
Make sure phones are always answered. Check and return
any messages in a timely manner.
Check and reply to emails. Send reservation confirmation
emails as needed.
Cover Managers days off and work to cover on other days
as needed by Manager.
Pay Rate:
Site rent along with Trash, Sewer, Water is included
Please call or email your resume if available or send your contact information and we will be in touch.
