Customer Service Representative

Customer Service Representative

25 Sep 2025
Oregon, Portland, 97201 Portland USA

Customer Service Representative

Duties and Responsibilities:

Answer a large amount of incoming calls and manage appropriately

Keep all data entry very clean and accurate across multiple computer programs

Understand or quickly learn the geography of the Portland Metro area, the Columbia River Gorge, Hermiston/Pendleton and Southwest Washington

Book jobs and schedule technicians strategically

The ability to stay focused in a loud, and sometimes disruptive office

Prepare all paperwork for technicians and customers

Research property information, including county permit records

Manage all septic real estate inspections from start to finish

Keep detailed records of customer interactions while moving between jobs

Greet employees and customers walking in the door

Order and manage office supplies

Other administrative duties as assigned

The above is only an overview of the position - there may be additional responsibilities not listed above and those responsibilities may change based on the needs of the company.

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