Job Posting: Office Manager at Urban Pawsibilities
Location: Portland, OR
Position Type: Full-time
About Us: At Urban Pawsibilities, we are dedicated to providing exceptional training and care for dogs and their owners. Our passionate team works to create a supportive environment that fosters growth, learning, and a lifelong bond between pets and their families. We are currently seeking an experienced Office Manager to join our dynamic team.
Position Overview: The Office Manager will play a crucial role in overseeing the daily operations of our facility, ensuring smooth functioning and exceptional client experiences. This position requires a proactive leader who is passionate about animal care and client service.
Key Responsibilities:
Operational Leadership:Oversee daily operations, including scheduling classes, managing client communications, and coordinating staff activities to ensure efficient workflow and a positive experience for both dogs and their owners.
Client Relations:Serve as the primary point of contact for clients, addressing inquiries and concerns, managing registrations, and ensuring that clients feel supported and valued throughout their training journey.
Financial Management:Monitor key performance indicators (KPIs) to ensure the financial health of the facility. Maintain vendor relationships and coordinate supply orders.
Marketing and Outreach:Collaborate with the team to develop marketing strategies, manage social media accounts, and promote upcoming classes and events to attract new clients.
Strategic Planning:Work with leadership to develop and implement long-term growth strategies and operational improvements that enhance service delivery and client satisfaction.
Facility Management:Ensure training facilities and equipment are clean, safe, and well-maintained for all training activities.
End of Day Closing: This will require checking out dogs and closing up the facility. Some cleaning duties are expected. Must be comfortable leashing up and sending home dogs of a variety of sizes.
Qualifications:
Bachelor’s or Associate's degree in Business Administration, Management, or a related field preferred but not required.
Proven experience in office management or a similar role, ideally within the pet care or service industry.
Strong leadership skills with the ability to motivate and develop a team.
Excellent communication and interpersonal skills, with a customer-centric mindset.
Proficiency in office software and management tools; familiarity with Gingr is a plus.
Passion for animals and understanding of dog training concepts is highly desirable.
Strong organizational skills and attention to detail.
What We Offer:
Competitive salary
Comprehensive benefits package
A supportive and friendly work environment
A chance to work with dogs and contribute to their training and well-being!
How to Apply: If you are a dedicated and enthusiastic leader ready to make a difference in the lives of dogs and their people, we would love to hear from you! Please submit your resume and a cover letter outlining your relevant experience to team@urbanpawsibilities.com.
Urban Pawsibilities, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift (10:15 a.m. to 6:45 p.m.)
Holidays
Monday to Friday
No weekends
Experience:
Administrative experience: 2 years (preferred but not required)
Portland, OR 97202: Relocate before starting work (Required)
Work Location: In person
