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Specialty/Competency: Activation & Customer SuccessIndustry/Sector: Not ApplicableTime Type: Full timeTravel Requirements: Up to 20%A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change.Our team activates/implements existing products for our customers in order to ensure the customer is able to increase/sustain the use of those products in ways that continue to generate meaningful value for our clients.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Invite and give in the moment feedback in a constructive manner.
Share and collaborate effectively with others.
Identify and make suggestions for improvements when problems and/or opportunities arise.
Handle, manipulate and analyse data and information responsibly.
Follow risk management and compliance procedures.
Keep up-to-date with developments in area of specialism.
Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
Build and maintain an internal and external network.
Seek opportunities to learn about how PwC works as a global network of firms.
Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences:Basic Qualifications:Minimum Degree Required:Bachelor DegreeAdditional Educational Requirements:Bachelor's degree or in lieu of a degree, demonstrating, in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college.Minimum Years of Experience:1 year(s)Preferred Qualifications:Degree Preferred:Master DegreePreferred Knowledge/Skills:Demonstrates some abilities with, and/or a proven record of success as both an individual contributor and team member in the following areas:
Understanding and deploying existing processes & platforms to enable commercial aspects of digital product delivery;
Recommending alternative approaches to digital product delivery;
Identifying, recommending and deploying new processes & platforms to enable commercial aspects of digital product delivery including FlexID and SPT creation, WBS creation and management, Initial invoice Creation, incremental invoice creation including add ons, renewals, co-terming, year 2 invoicing;
Communicating with account teams on each client to generate activation date notices, AR aging, and upcoming renewals;
Processing new activations - FlexId, WBS, and final invoicing;
Providing feedback to sales and contracts team on opportunities to streamline and improve;
Collaborating with the Activation team and Success team at the start of deployment, and if necessary, customizing the approach for each client to assure a smooth process;
Collaborating with Operations Technology team to identify opportunities to automate any of the Commercial aspects using available PwC automation tools;
Utilizing previous experience with go to market strategy and planning, customer success or client service;
Applying proven program management skills and ability to self-direct work; Communicating effectively and proven written skills;
Applying proven background in liaising with and coordinating with stakeholders across multiple groups, including senior stakeholders;
Utilizing experience managing multiple complex concurrent projects at once;
Utilizing experience with GFS, Rapid Engage, Client View, Google Suite, SPT, FlexForecast; and,
Applying interest and enthusiasm for transformation as a whole.
Learn more about how we work: https://pwc.to/how-we-workPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.For positions in California, Colorado, Nevada, New York State, or Washington State, please visit the following link for pay range information: https://pwc.to/payrange-v1-productssolutionsassociate2#LI-Remote
