At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.Product/Portfolio Specialist - RenewablesJob Function SummaryManages the strategy, road map, feature definition and operation for assigned product.Key Job InformationProduct Specialist 6731Grade 7Career Level: 3Career: Requires in-depth knowledge and experienceUses best practices and knowledge of internal or external business issues to improve products or servicesSolves complex problems; takes a new perspective using existing solutionsWorks independently; receives minimal guidanceActs as a resource for colleagues with less experienceKey ResponsibilitiesMarket Knowledge and Product Analysis Serves as expert in the target market and responds to changing market demands; completes comprehensive competitive and market analysis to appropriately position assigned products; maintains market knowledge through key trade publications and participation in trade organizations and meetings/trade shows for target segment.Product Strategies Develops innovative, creative and cost-effective strategies that drive the success of assigned products; ensures vision and strategy are aligned to corporate strategy; serves as the expert for assigned products in product portfolio; champions the features and benefits of assigned products in product portfolio; participates in determining best uses of company resources for program goals.Product Performance and Evaluation Tracks program/product performance and analyzes promotion/channel effectiveness; identifies and evaluates potential product enhancements or extensions; documents and reports on findings; determines how to use data to make product enhancements; recommends changes to incorporate in future efforts.Product Life Cycle Management Manages the life cycle of products through the growth, maturity, and decline/discontinue stages and determines trajectory of assigned product lines; project manages enhancement development and implementation; expands program participation among customers.Internal Collaboration Collaborates with stakeholder departments to execute product strategies, identifies customer profiles, awareness and satisfaction, drawing promotion lists and planning promotions.Customer Experience Designs and implements customer service processes and procedures to ensure high-quality customer experiences; may support customers who have questions or challenges with products or tools associated with the product; determines product changes that increase customer satisfaction.Policy Planning and Development Provides input into policies, practices and procedures related to new products and services.External Relations and Communication Represents PGE on committees related to assigned products; establishes and maintains relations with industry organizations such as Energy Trust or Green Mountain Energy to jointly plan promotions and evaluate completed promotions; communicates with trade organizations to identify developments and ensure PGE is on the forefront of marketing opportunities.Education/Experience/CertificationsEducation Requires a bachelor’s degree in marketing, communications, business, accounting, economics or other related field or equivalent experience.Experience Typically five or more years in product management, an electric utility, marketing, project management or related field.Competencies (Knowledge, Skills, Abilities)Functional CompetenciesIntermediate knowledge of product management principles, theories, processes and practices, including product life cycle management and continuous improvementIntermediate knowledge of the features, functionality and benefits of products and services of an electrical utilityIntermediate skills in researching and analyzing market data and trends, including competitive offerings, and responding to changing demandsIntermediate skills in understanding customer needs and challenges to effectively demonstrate product benefits and solutionsIntermediate skills in developing product strategies and plans, product budget management, and forecasting product growthWorking knowledge of finance, economic and accounting principles.Intermediate skills in developing and administering contracts and in coordinating requests for information (RFI)Intermediate knowledge of tariffs and rate structureIntermediate knowledge of advertising/communication channelsGeneral CompetenciesIntermediate analytical thinking skillsIntermediate business acumenIntermediate creativity and innovation skillsIntermediate influence skillsAdvanced collaboration skillsIntermediate negotiation skillsIntermediate organization and prioritization skillsIntermediate presentation and facilitation skillsIntermediate problem-solving skillsIntermediate written and oral communication skillsPhysical and Cognitive DemandsCognitive LevelSubstantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).CognitiveAbility to adhere to set response times, deadlines and time-sensitive tasksAbility to follow accuracy standardsAbility to follow through on decision-making tasksAbility to interact effectively and collaboratively within a team environmentAbility to communicate and problem solve when under stressAbility to respond and adapt to frequent changeAbility to accept and demonstrate self-awareness when provided constructive feedbackAbility to discern feedback and acknowledge ownership of areas of improvementAbility to avoid future mistakes by applying reasonable skills to new but similar work situations or tasksAbility to successfully collaborate with peers, managers and others within the organization Demonstrates sound memoryAbility to process new information to be applied consistently to work tasksSchedule/AttendanceAbility to adhere to pre-established schedule, including start/stop time and break/lunch scheduleAbility to work a variable scheduleAbility to report to work and perform work during periods of severe inclement weatherAbility to consistently meet attendance standards for regular, reliable, predictable, full-time attendanceAbility to work shift scheduleAbility to work on-call schedulePhysical Capabilities
Driving/travel/commute: Daily within service territory - Frequently (at least once a week or more)
Computer use (use computer regularly for entire work shift)
Lifting/pushing/pulling: Up to 10 lb
Carrying: Up to 10 lb
Environment - Indoor/Outdoor
Office
Compensation Range:$72,900.00 - $145,375.00Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here (https://portlandgeneral.com/hrcs5511) .Join us today and power your potential!Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting talentacquisition@pgn.com or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process. Our Diversity, Equity & Inclusion (DEI) team is also available for support. You can contact them at dei@pgn.com .To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.At Portland General Electric, we’re innovators, builders, and achievers. We’re committed to powering our customers’ potential and making a difference for our community and the planet. Today, that commitment includes developing an intelligent and resilient electric grid, electrifying transportation and de-carbonizing the energy sector.We’re proud to deliver an exceptional experience to help our customers thrive. Our mission is to make clean, reliable and affordable energy services available to all. We obsess over serving customers and are committed to growing employee career paths with purpose. Equity and inclusion are core business values; we celebrate our differences and are committed to developing teams that reflect the communities we serve.
