Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Project Delivery Specialist II - ServiceNow Portal App Developer, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.Work you'll do/Responsibilities
Currently, working with our project team and our clients to help them drive value aligned with their organizational goals and objectives.
Collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions.
Design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow scripting.
Customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities.
Create responsive and mobile-friendly Service Portal interfaces that align with industry best practices and user experience design principles.
Collaborate with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems.
Conduct testing and quality assurance to ensure the functionality, usability, and performance of Service Portal applications.
Provide training and support to end-users on Service Portal usage and best practices.
Stay up to date with the latest web technologies and trends to recommend innovative solutions to clients.
Strong communication and coordination skills are a must as you will be working directly with clients.
Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
The Team
Our Core Technology Operations (CTO) team offers differentiated operate services for our clients with solutions to help organizations scale and optimize critical business operations, drive speed to outcome, deliver business transformation, and build resilience in an uncertain future.Our operate services within CTO include:
Foundry Services: Operate services providing flexible, recurring resource capacity for client initiatives, projects, tasks, and enhancement
Managed Services: Operate services that provide ongoing maintenance, monitoring, and optimization for IT/Engineering applications & products
Qualifications
Required
Bachelor's degree, preferably in Computer Science, Information Technology, computer Engineering, or related IT discipline; or equivalent experience
6+ years of experience as a ServiceNow Service Portal Developer
Extensive Transition & Transformation experience with ServiceNow Platform
Strong proficiency in web development technologies such as HTML, CSS, JavaScript, and jQuery.
Hands on experience in ServiceNow development, including client scripts, UI policies, business rules, and workflows.
Familiarity with AngularJS or other modern JavaScript frameworks.
Knowledge of responsive design principles and mobile-friendly development.
Excellent analytical and problem-solving skills.
Effective communication and collaboration skills to work with clients and cross-functional teams.
Limited immigration sponsorship may be available
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
ServiceNow certifications, such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).
Experience with creating visually appealing and interactive Service Portal themes and layouts.
Knowledge of IT Service Management (ITSM) processes and ServiceNow ITSM module.
Familiarity with RESTful APIs and integration techniques.
Understanding of Agile/Scrum methodologies.
Analytical/ Decision Making Responsibilities
Strong sense of ownership, urgency, and drive
Analytical ability to manage multiple projects and prioritize tasks into manageable work products
Can operate independently or with minimum supervision
Excellent Written and Communication Skills
Ability to deliver technical demonstrations
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
