Revenue & Tax Specialist III - Temporary Print (https://www.governmentjobs.com/careers/portlandor/jobs/newprint/4445050) Apply Revenue & Tax Specialist III - Temporary Salary$60,195.20 - $79,747.20 AnnuallyLocation OR, ORJob TypeTemp (Budgeted)Job Number2024-00403BureauOMF-Bureau of Revenue and Financial ServicesOpening Date04/01/2024Closing Date4/8/2024 11:59 PM Pacific
Description
Benefits
Questions
The PositionThis recruitment may be used to fill additional temporary Revenue and Tax Specialist III positions that become available within the next six months. Job Appointment: Four full-time, temporary appointments availableWork Schedule: Mon-Fri. 8-5P, alternate schedule may be available after probation. Work Location: Hybrid/work location: 111 SW Columbia Street, Portland OR 97201 Benefits: Please check our benefits tab for an overview of benefits for this position Union Representation: This classification is represented by District Council of Trade Unions (DCTU). To view this labor agreement, please click here (https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements) . If you are a DCTU represented employee, see labor agreement for additional information or talk to your union representative. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need respond to the supplemental questions and attach a resume. Update application materials if needed. Position Summary: The Revenue Division is seeking to fill up to four (4) temporary Revenue and Tax Specialist III (RTS III) positions in the tax division.RTS III’s are primarily responsible for responding to taxpayer inquiries via phone, email, or in person; performing data entry tasks such as tax return entry and payment posting; researching data and working in public databases; creating new accounts; working filing enforcement leads and other related tasks. All assignments focus on providing quality customer service to taxpayers, businesses, and tax professionals. Duties vary with business and tax cycles.These temporary appointments are expected to last through September 2024, but may be extended or ended based on business needs. If a permanent RTS III position becomes available, temporary staff may apply through the standard recruitment and selection process at governmentjobs.com.About the Bureau: The Bureau of Revenue and Financial Services (BRFS) plays a pivotal role in supporting the City of Portland's financial health and sustainability. Committed to fostering economic stability and equitable revenue practices, BRFS oversees various financial functions crucial to the city's well-being. BRFS is dedicated to managing and optimizing the city's revenue streams while ensuring transparency and accountability. We strive to uphold the highest standards of financial stewardship, supporting the City of Portland's commitment to diversity, equity, and inclusion. Revenue and Financial Services | Portland.gov (https://www.portland.gov/omf/brfs) BRFS values a diverse workforce and seeks ways to promote equity and inclusion within the organization. We encourage candidates with knowledge, ability and experience working with a broad range of individuals and diverse communities to apply. Although not required, BRFS encourages candidates that can fluently speak more than one language to include that information in your resume. BRFS offers an excellent benefits package, flexible work schedules and support for training and skills development in a positive, engaging, and creative work environment.Studies have shown that women, non-binary people, and Black, Indigenous, and other people of color are less likely to apply for jobs unless they meet all the qualifications listed. BRFS considers lived experience and transferrable skills as qualifying unless an item is labeled as required. We are most interested in finding the best candidates for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply.Questions?Hannah ZeilengaSenior RecruiterHannah.Zeilenga@PortlandOregon.govTo QualifyThe following minimum qualifications are required for this position:
Skill and experience providing customer service in a busy setting by phone, email or in person.
Ability and experience explaining complex subjects such as tax code, policies, laws, or financial calculations to the general public/customers.
Ability and experience applying analytical skill to review documents such as tax returns or other financial documents for accuracy.
Skill and experience performing data entry with accuracy and speed.
The Recruitment ProcessSTEP 1: Apply online between April 1st and April 8th, 2024 Required Application Materials:
Resume
Answer to the Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials:
IF you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment.
Application Tips:
The City of Portland has How to Apply Videos (https://tinyurl.com/pdxh2a) and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement.
Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
Your résumé should support the details described in your responses to the supplemental questions.
Do not attach any additional documents.
Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted.
Step 2: Minimum Qualification Evaluation: Week of April 8th, 2024
An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%.
Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 (https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes#toc-examination-review) for complete information.
Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
Step 3: Establishment of Eligible List: Week of April 15th, 2024
Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
Step 4: Selection (Interview): Mid-April
Hiring bureau will review and select candidates for an interview.
Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 5: Offer of Employment: Late April/May
Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment. (Include if requires an in-depth background investigation.)
Step 6: Start Date: TBD
A start date will be determined after all conditions of employment have been met.
Timeline is approximate and subject to change. Additional InformationClick here (https://www.portland.gov/bhr/career-center/recruitment-policy) for additional information regarding the following:
City of Portland Core Values
Recruitment Process - Work Status
Equal Employment Opportunity
Veteran Preference
ADA, Pregnancy, and Religious Accommodations
An Affirmative Action/Equal Opportunity Employer
A Career with the City of Portland offers many Employee BenefitsWe offer a comprehensive benefits package, including but not limited to
Health Care (Medical, Vision and Dental)
Carrot Fertility
Wellness Benefits
Life Insurance
Short- and Long-term disability coverage to eligible employees and their families.
Employee Assistance Plan
Flexible Spending Accounts
Retirement
Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer
Family Medical Leave
City Paid Parental Leave
AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers (https://www.portland.gov/bhr/benefit-offerings/benefits-quickstart-guide/benefit-plan-summaries-highlight-guides) .01 Thank you for your interest in joining the team at the City of Portland. We sincerely value your time and hope to make your application experience as positive as possible.The following supplemental questions are an important step to assist us in determining if you have the minimum qualifications to succeed in the posted vacancy. Write specific and unique responses to each question. Answering "No", to any of the Yes/No questions or answering an essay questions with the following "See resume", or entering "N/A" for any of the minimum qualifications listed in the "To Qualify" section may eliminate you from further consideration.Note: If you are requesting veterans' preference, please be sure upload a copy of your DD214 and/or Veteran's administration letter stating your disability. Veteran's preference documentation must be submitted by the closing time of this announcement.Have you read and understood all the information listed above?
Yes
No - If you have any questions, please contact the recruiter on the announcement.
02
Where did you first learn about this job opportunity? (If on a website or job board, please specify which one)
03
The City of Portland receives public records requests at times. Please indicate which response you find appropriate: (Answer will not disqualify you from the process)
My application was submitted with the understanding that the City of Portland would keep the information confidential and would only disclose the information if ordered to do so. I would not have submitted this application without the promise of confidentiality.
You may release my application; I am waiving confidentiality.
04
Do you have experience and skill and experience providing customer service in a busy setting by phone, email or in person?
Yes
No
05
Provide a detailed example(s) of your skill and experience providing customer service in a busy setting by phone, email or in person.
In your response, include details which clearly reflect how you meet this minimum qualification. Such as:
Examples of when you used the knowledge skill or ability.
Role you served in (professional, internship, volunteer).
Skills, training, transferable skills or lived experience you have that will help you in this area.
Total years of experience applying the knowledge, skill, or ability.
06
Do you have ability and experience explaining complex subjects such as tax code, policies, laws, or financial calculations to the general public/customers?
Yes
No
07
Provide a detailed example(s) of your ability and experience explaining complex subjects such as tax code, policies, laws, or financial calculations to the general public/customers.
In your response, include details which clearly reflect how you meet this minimum qualification. Such as:
Examples of when you used the knowledge skill or ability.
Role you served in (professional, internship, volunteer).
Skills, training, transferable skills or lived experience you have that will help you in this area.
Total years of experience applying the knowledge, skill, or ability.
08
Do you possess ability and experience applying analytical skill to review documents such as tax returns or other financial documents for accuracy?
Yes
No
09
Provide a detailed example(s) of your ability and experience applying analytical skill to review documents such as tax returns or other financial documents for accuracy.
In your response, include details which clearly reflect how you meet this minimum qualification. Such as:
Examples of when you used the knowledge skill or ability.
Role you served in (professional, internship, volunteer).
Skills, training, transferable skills or lived experience you have that will help you in this area.
Total years of experience applying the knowledge, skill, or ability.
10
Do you have skill and experience performing data entry with accuracy and speed?
Yes
No
11
Provide a detailed example(s) of your skill and experience performing data entry with accuracy and speed.
In your response, include details which clearly reflect how you meet this minimum qualification. Such as:
Examples of when you used the knowledge skill or ability.
Role you served in (professional, internship, volunteer).
Skills, training, transferable skills or lived experience you have that will help you in this area.
Total years of experience applying the knowledge, skill, or ability.
Required Question
AgencyCity of PortlandAddress1120 SW 5th Ave, Room 987 Portland, Oregon, 97204 Phone503-823-4757 Websitehttp://www.portlandoregon.gov/jobs Apply Please verify your email address Verify Email
