Sales(force) Support Administrator | Remote Flex | $75-$95k
Salary: $75k-95k
Location: Remote till COVID
Technology: Salesforce.com
Job Type: Permanent
Date Posted: February 2, 2021
As a Sales Support Admin for our client's award winning organization, you will join a team of experienced administrators, developers, and program managers to bolster support for outbound Sales teams via requirements gathering and solution identification. Currently on the heels of a Field Service Lightning rollout, this hire will support the robust Salesforce team and play an integral role in where they take the platform next.
Requirements:
2-4 years' experience working with Salesforce Service Cloud (SFSC)
Experience with custom and/or managed service package integration (ERP, CPQ, NetSuite)
Salesforce Certified Administrator is required. Bonus points are added if you have:
Salesforce Certified Advanced Administrator
Salesforce Platform App Builder
Salesforce Sales AND/OR Service Cloud Consultant
Salesforce Platform Developer I (highly favorable, but there is no coding requirement)
Proficient working in a robust, fast-paced team environment (Agile / Scrum, occasional sprints)
Essential Functions:
Evolve new Salesforce instance machinations to match business needs / optimization
Apply previous Salesforce experience to proactively analyze and proliferate businesses' inner Salesforce functions
Have a holistic understanding of the project lifecycle and proactively apply previous knowledge to continuously evolve a well-funded and supported instance of Salesforce Lightning
Stay on track with intended timeline of projects (personally and your team) and work with profound efficiency
Salary is negotiable based on experience ($75k-$95k) with a comprehensive benefits package, which will include: 401k match, dental, vision, medical and more. Company perks and an enjoyable work environment will all factor into your position as a Sales Support Administrator.
We are looking for an exceptional candidate with previous experience in IT hardware troubleshooting, first level support, imaging, hardware break/fix, Intune, and Active Directory to join our clients\' team a supply chain management leader with a presence in 25 countries.
