The Talent Acquisition Coordinator (TAC) plays a crucial role in the onboarding of caregivers for Family Resource Home Care. The TAC is responsible for efficiently onboarding a high volume of caregivers, typically ranging from 20 to 40 per week. This role is pivotal in ensuring that caregivers are well-prepared for their orientation, fostering clear communication with recruiters and branch staff, and contributing to the success of our caregiving team.This is a remote position. Only candidates who live in Pacific Time Zone will be considered. The best-fit candidate will be an efficient learner who retains new information well and adapts quickly to constant changes in their workflow. The TAC position manages a multi-step process from accepted offer to post-orientation. Candidate must have experience in onboarding or a similar role that requires meticulous attention to detail, managing a high volume work load, organizing a spreadsheet that tracks progress/statuses, and experience in multiple software/systems.Key Job DutiesCaregiver Onboarding
Coordinate and execute the onboarding process for new caregivers, ensuring that welcome email, required documentation, background checks, and tasks are completed accurately and on time.
Provide caregivers with all necessary information and materials to prepare them for their orientation
Answer caregiver inquiries and provide support throughout the onboarding process
Communication and Collaboration
Collaborate closely with recruiters to obtain all required information and documentation from the interviewing process
Maintain clear and consistent communication with branches and recruiters to keep them informed about the status of caregiver onboarding
Address any issues or challenges in the onboarding process promptly and effectively
Orientation Support
Provide day-of update to branch partners regarding caregiver onboarding status and those cleared to attend orientation
Remain available to branch partners during day of orientation to answer questions about outstanding onboarding tasks and convert new hire to employee upon arrival to orientation
Compliance and Documentation
Ensure that all caregivers' files are complete and in compliance with company policies and regulatory requirements
Add applicable certifications, evaluation due dates, and licenses to caregiver profiles to ensure accurate compliance reporting
Process Improvement
Continuously identify opportunities to streamline and improve the caregiver onboarding process
Suggest and implement enhancements to ensure a smooth and efficient experience for caregivers
Qualifications & Requirements
Proven experience in high volume (30+ hires per week) talent acquisition or onboarding; healthcare field preferred
Strong organizational skills with the ability to manage multiple tasks, deadlines, and systems at once
Excellent communication and interpersonal skills, with an emphasis on teamwork and collaboration
Familiarity with compliance and regulatory requirements in the healthcare or home care industry is a plus
Proficiency in using HR software and systems for tracking and maintaining caregiver information
Moderate level proficiency in Microsoft Excel or Google Sheets
High school diploma or equivalent required. A bachelor's degree in human resources, business administration, or a related field is preferred
Ability to pass background and reference checks
What We Offer
Weekly pay!
Medical, Dental, Vision and Prescription benefit options
15 days of PTO
10 paid holidays
Full remote home setup
Internal growth opportunities
Employee Assistance Program
The pay range for this position is $19-21/hr based on experience. This is a full time, 40 hour/week position that offers full benefits. Family Resource Home Care is an equal opportunity employer.
