The Strategy & Analytics team within Sales & Account Management (SAM) is building the data-driven programs and technology to increase team efficiency and effectiveness and improve the experience of businesses that use Square’s ecosystem of products. We are a team of Analysts, Technical Program Managers, and Strategic Program Managers, who work closely with Sales & AM stakeholders, as well as Automation, Marketing, Product, and Customer Success to acquire, grow, and retain Square’s upmarket sellers. In this role, you will lead a team of Technical and Strategic Program Managers that support our Strategic Sales & AM organization, as well as global go-to-market and seller experience initiatives across SAM. Your team will identify opportunities, scope technical solutions, assess trade-offs & risks, align cross-functional stakeholders, and drive execution of programs that will impact Square’s upmarket growth. You will report to the Head of Sales & Account Management Strategy & Analytics.You Will: Deeply engage with our Sales & AM teams, embody their day-to-day operational challenges and identify issues that limit scalability across the organizationMake sense of ambiguous problems, align on business strategy, define (technical) requirements, curate stakeholders, and drive the execution towards a unified goalOwn the roadmapping and delivery of high impact, cross-functional programsDefine and design metrics to track the impact of programs and initiatives against broader goalsCreate thoughtful and seamless change management plans in partnership with Sales & Account Management LeadershipBuild relationships with teams within Sales & Account Management and our closest stakeholders within Customer Success, Automation, Marketing, and ProductDevelop and manage end-to-end technical solutions and ensure on-time delivery that meets defined goals and requirementsHire, onboard, develop, and coach a team of high performing program managers 
