Position Overview: Suggests, sells and serves food and beverages; knowledgeable about all Lazy Days food, beer, wine and cocktail & spirit program. Provides great hospitality and guest satisfaction to ensure a good experience for our guests. Works effectively with others to ensure guest satisfaction
Principle Duties:
Hosting / Food Running / Serving (Main floor & Patio Sections)
Provides hospitality and guest satisfaction
Greets guests and seats them in a friendly and efficient manner. Manages wait list via Host Me waitlist app when necessary communicating accurate wait time and options for guests.
Menu knowledge including common allergens and dietary restrictions
Familiar with speciality cocktails, wine and additional beverage offerings
Immediately enters all food and beverage orders into POS system
Follows service expectation guidelines and pacing
Participates in team food and beverage running to ensure that items are delivered efficiently from both the bar and the kitchen.
Checks in with guests after food has been served to ensure quality and any additional items they wish to order
Follows OLCC policies, including proper ID checking, responsible beverage service and ensuring no one under 21 is served alcohol.
Maintains organization, neatness and cleanliness throughout the shift: removes dishes, silverware as guests finish, keeps tables free of empty and unneeded items
Thanks guests and asks them to return
Works as a team to clear and reset tables as guests leave.
Follows company cash handling guidelines and turns in all cash sales and tips to shift lead.
Completes assigned ongoing and end of shift side work and other duties as requested by management/shift leads.
Helps promote a safe, clean environment for employees and guests.
Position Requirements:
Warm friendly and hospitable personality
Good people skills, able to communicate and work well with others
Ability to work under pressure in a fast-paced environment
Ability to understand and follow instructions and ability to concentrate
Ability to arrive to work on time and follow weekly schedule
Ability to get along with others and work as part of a team
Physical Requirements:
Strong physical stamina
Able to work at a fast pace
Ability to work on feet standing/walking for duration of shift
Ability to perform Pulling/Twisting/Reaching when required on shift
Ability to regularly lift 10-20 lbs
