Chiropractic Office Assistant PT Position Available: $20-22/hr DOE Start + Performance Bonuses
We are a thriving chiropractic practice in the Columbia Gorge, located in Bingen, WA, just across the bridge from Hood River, OR. Our busy office is warm and friendly, and we are looking to fill 1 immediate PT position (approx. 22 hours/week) for front desk, back office and administrative duties. The staff person we are looking for is friendly, energetic, loves people, fun to work with, great computer skills and has a positive attitude with mature communication skills, both verbal & written.
The position involves both serving patients at our office and at events. As well as completing administrative and computer-related tasks/projects that help our office serve people with excellence and function efficiently.
Front Desk Duties will include:
Opening the office, organizing projects and debriefing the daily tasks
Answering phones, greeting patients and communicating with positive energy and enthusiasm.
Supporting the doctor, managing office efficiency, giving excellent customer care.
Serving patients with warmth and offering that extra personal touch.
Scheduling, rescheduling current patients via calls/emails/texts.
Giving simple financial presentations to patients and helping them with financial arrangements for starting their care; taking payments and collecting money.
Light billing and tracking of balances, posting payments & producing statements.
Generating new patient referrals into the office for care through your enthusiasm and conversations with established patients and walk-ins.
Office Tasks/Projects Include:
Patient phone calls to help keep patients on track for the care they need.
Tracking patient visits, office statistics & goal setting for the office.
Generating simple reports and statistics.
Routine calls to attorneys/insurance companies to check on case status, preparation of records.
Writing letters, preparing packets, filing and general office support.
Creating flyers and marketing materials.
Keeping the office beautiful, organized and clean.
Job Requirements/Essential Qualities: Prior experience in the chiropractic/healthcare fields is a plus. Must be confident with your skills on a desktop computer (PC), with multiple software applications and excellent typing & computer skills (working knowledge of Word, Excel & google docs). Able to compose/send emails, navigate posting on internet/social media and overall web-savviness is important. Personally, you carry yourself well, displaying warmth, polish, maturity and confidence. Must be able to do simple math in your head and be comfortable discussing finances with patients, collecting money, sales experience a plus. Prior billing experience is a bonus, but not required. Must be organized, work very effectively without much supervision. Must care for people, be able to connect with various types of people & able to direct them with kindness & professionalism. Positive, can-do attitude, service mindset and up-beat energy are essential. Solution-oriented with a creative problem-solving tendency, can implement and think a few steps ahead with an excellent ability to multi-task is very important in this role. Can receive feedback well and is a quick study when exposed to new concepts/procedures. Must be healthy, energetic and comfortable promoting a healthy lifestyle. Willingness to learn and be trained in chiropractic principles, front desk communication and office procedures.
Hours for this position are:
Tuesday: 7:30am—2:30pm Wednesday, Thursday & Friday: 7:30am-12:30pm.
Note: Initial training for the position will be provided (approx. 3-4 extra hours/week) first 4-6 weeks. And participation in periodic outreach events to help serve our community (approx. 5-6 hours/week) on some weekends. In addition, there are continuing education seminars we do as a team to focus on personal and practice growth 1x/quarter on a Friday afternoon/evening.
Our ideal person really must care about people and the quality of their work. You must enjoy being part of an excellent overall experience and service. A shy person or someone who only wants to focus on tasks would not be happy in this position. You must like working in a small office and talking to a lot of people all day long, on the phone and in person! You want to make a difference and work as part of a small, dedicated team. Our office is growing, and we want someone who is excited to grow with us. We are looking for someone who is conscious of healthy living, and not afraid to help encourage our patients in their choices for a healthy chiropractic lifestyle!
If you are someone who will apply themselves to learning and mastering procedures, can take direction and be proactive in the office, we would love to meet you! You will enjoy our up-beat, positive, goal-oriented environment, and will love getting to know the fantastic families that come in for care. And you will help us serve more people in our community.
You will be compensated well, receive performance-based bonuses (after first 3 months), plus you’ll attend 6 paid seminars per year for motivation, training and self-enrichment, and you will get the added benefit of complementary excellent chiropractic care.
COME JOIN OUR TEAM TO HELP MAKE THE WORLD A BETTER PLACE!
To apply please complete the following three steps by emailing them to the email address provided in this post:
1) EMAIL your RESUME
2) EMAIL a COVER LETTER briefly explaining why you feel you’d be a great fit for our practice.
3) ALSO include the following information:
a. available start date
b. three PROFESSIONAL references (name, relationship, phone number and email), including at least two (2) previous managers who were directly responsible for your performance reviews.
PLEASE DO NOT drop off your resume to our office, as it disrupts patient care. Thank you!
