Job Title: Front Desk/Receptionist
Job Description: Cascade Regenerative Medicine is looking for an experienced and energetic staff member to join our team as the front desk receptionist and patient care coordinator.
About Cascade Regenerative Medicine: We are a state-of-the-art clinic specializing in regenerative orthopedic therapies: prolotherapy, PRP, and MFAT. We serve patients who are in pain and looking for alternatives to steroid injections and surgery. We are a small operation with a single doctor and plan to expand to 2 staff members and an additional practitioner. We pride ourselves on personal attention to every patient.
Qualifications: No specific degree or certification is required but the more of the following criteria that you meet the higher likelihood you’ll be a good fit:
Excellent Communications skills
Attention to Detail
Organizational Prowess
Multitasking: Answering phones, Taking messages, Scheduling patients
Coordinating patient requests/needs
Skill at handling difficult interpersonal interactions professionally
Caring and Understanding Attitude
Online scheduling and payment software use with aptitude for learning new software systems
Experience in the medical field preferred
A Day In The Life: You will welcome patients coming in for their appointments and get them any necessary intake forms or questionnaires. Phone calls will come in regularly throughout the day that you will be answering and prioritizing based on your other obligations at the time, making sure that the patient’s needs are being addressed appropriately. Our E-Fax system and online portal needs to be checked regularly and appropriately sorted. All patient questions and/or issues need to be communicated to the doctor. As patients leave you will check them out, take payment, schedule follow up appointments, and follow up on anything they need for post-care. With time between patients, you will be expected to organize and take stock of supplies, keep the office tidy, and help clean the patient rooms between consults.
Job is full-time, four 10-hour shifts, M-Th
As we grow quickly, this role has the potential to grow with us through raises, bonuses, and promotions based on performance.
Ready to Apply?
Please submit resume and cover letter. We look forward to meeting you!
