Portsmouth Dental Care is a busy, multi-doctor dental practice open 7 days a week. We are looking for a Lead Front Office Coordinator to join our team and take ownership of front office operations. This is a leadership position that requires strong organizational skills, accountability, and the ability to guide a team in providing excellent patient service.
Responsibilities:
Oversee front office operations, ensuring smooth patient check-in, check-out, and scheduling
Lead and support the front office team with training, communication, and accountability
Appointment scheduling efficiency
Co-pay and patient balance collections
Insurance verification and claim follow-ups
Accounts receivable management
Proactively manage the schedule to reduce no-shows and fill open time
Serve as the point of contact between front office staff and General Manager
Assist with hiring and onboarding.
Qualifications:
Minimum 2–3 years dental front office experience required
Leadership or supervisory experience preferred
Strong knowledge of dental insurance, billing, and scheduling software (Open Dental experience a plus)
Excellent communication, problem-solving, and organizational skills
Ability to work in a fast-paced environment with attention to detail
Professional, reliable, and team-oriented
Why Join Us?
Work with a supportive team in a well-established, patient-focused practice
Competitive pay based on experience
Benefits package (medical, dental, PTO, Incentive plan)
Please send your cover letter and resume.
