We are a growing private practice general dental office seeking a friendly, caring, and reliable Dental Receptionist/Administrator to join our team. Our office is open Monday-Thursday. The ideal candidate will be the first point of contact for our wonderful patients, providing exceptional service while managing administrative tasks. This role requires strong communication skills, attention to detail, and the ability to work well with others.
Responsibilities:
- Greet patients warmly and manage the check-in and check-out process.
- Schedule appointments efficiently
- Handle incoming calls and respond to patient inquiries regarding services, appointments, and insurance.
- Utilize electronic health record system Dentrix for managing patient information.
- Maintain accurate patient records and files, ensuring compliance with HIPAA guidelines.
- Check in/track lab cases
- Process patient information and verify insurance eligibility
- Process payments from insurance companies and patients
- Assist with billing inquiries and coordinate with dental staff for seamless patient care.
- Ensure the reception area is organized and welcoming for patients.
Skills:
-Strong patient service skills with the ability to communicate effectively with diverse populations. Our office prides ourselves on our patient service, so we are looking for someone who values the patient experience as much as we do.
-Experience with Dentrix is preferred but can be trained.
-Must have minimum of 1-year dental experience
-Ability to manage health information effectively within a fast-paced environment.
-Proficient in using phone systems for effective communication.
-Strong organizational skills
-Proficient understanding of HIPAA regulations to ensure patient confidentiality.
-Competence in typing accurately and efficiently for documentation purposes.
-Must be able to work well with others and be a team player.
Join our outstanding team as a front office administrator where you can make a positive impact on our patients' experiences while working with a friendly, fun, and empathetic team.
