Hello! We are looking for a Patient Service Coordinator/Front Office Team Lead with prior dental industry experience. This position is full time (36 - 40 hours/week), four days per week with alternating Mondays and Fridays, so every other weekend is a 4-day weekend. No nights or weekends required.
We work hard to care for our patients in a positive, comfortable environment and are looking for someone who is friendly, kind and empathetic. Other job requirements include:
● Working knowledge of dental treatment and scheduling best practices
● Working knowledge of dental insurance and claims processing
● Willingness to learn our unique procedures and software/technology
● 1 year dental experience required (front office specific experience preferred)
This position will have a hand in all aspects of front office operations. Specific responsibilities will include (but are not limited to):
● Confidently and thoughtfully presenting treatment plans to patients (including Invisalign, implants, IV sedation, and other comprehensive cases)
● Scheduling appointments and helping manage patient communication via phones, texts and email
● Verifying insurance and sending claims
● Collecting payments and making financial arrangements
Pay is negotiable and dependent on dental-specific experience. Our target is between $23– $28 per hour. Benefits available after obligatory waiting periods include:
● Regence health insurance
● in-house dental benefit
● PTO (2 - 4 weeks, accrued)
● paid holidays
● 401k
● paid parking/transit (our building has two secure parking garages)
● access to the gym in our building
A little more about us:
Dr. Zeller opened Five Pines as a scratch startup 2016. Our vibe is comfortable and non-judgmental but we diagnose/treat comprehensively and empower our patients with the information to understand our treatment recommendations and their role in their oral health. We strive to have a team culture so great that our patients notice. As our practice continues to grow we're looking to add another hygienist, assistant and this front office position in the first half of 2024.
About our location:
Our office is in the Plaza of the US Bancorp Tower (Big Pink). Excellent access via transit (bus and Max stop just outside our doors). The building has many amenities for tenants such as 24/7 onsite security, secure parking, bike parking, private gym, showers, onsite food and convenience store, and monthly happy hours.
Thanks for reading!
If this position sounds like a good fit for you, reply to this posting and please include a brief introductory letter with your desired wage. We look forward to hearing from you.
