The Warehouse Associatesupports the processing ofoutgoingorders, routesincoming shipments, and maintains the organization of the warehouse.This position isresponsible for packing orders, keeping inventory records, andsupporting specialized warehouse processes asassigned.
This position is a full-time hourly position that reports to the Warehouse Manager on-site in NE Portland, Oregon. The warehouse hours are Mon-Fri between 8am – 5pm.The starting compensation is $17.78 per hour and this position is eligible for merit-based increases after 6 months of employment.
Employee benefits for regular full-time employees include medical and dental insurance, retirement contribution matching up to 3%, employer-paid short and long-term disability insurance, life and AD&D insurance, employee assistance program, public transportation commuter benefit, bike commuter benefit, paid vacation and holidays, and paid family and medical leave.
WHAT YOU WILL DO
Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
Receive and process warehouse stock products (pick, unload, label, store)
Receive and process exchanges and returns
Perform inventory controls and keep quality standards high for audits
Provide excellent customer service via phone and email
Research, analyze, and respond to routine and complex order status inquiries
Repackage inventory as needed
Maintain the cleanliness and organization of the warehouse
Ensure that health, safety, and security rules are followed
MUST HAVE
High School degree or equivalent
Previous experience in warehouse, logistics, customer service, or order fulfillment
Extraordinary customer service
Excellent problem-solving skills
Basic mathematics and financial knowledge
Basic knowledge of operating computers, POS systems, and various software packages including MS office
Reliable and professional
Approach solving problems creatively and strategically
Friendly and engaging with all types of people
Gracefully adapt to periodic and rapid change
NICE TO HAVE
Experience with Japanese language and culture
Experience in the outdoor, retail, or apparel industries
PHYSICAL REQUIREMENTS
Extensive standing, lifting,walking
Must be able to traverse and access all areas of thewarehouse
Must be able to lift 50pounds
To Apply: email resume to human.resources@snowpeak.com
