Technician Job description
American Access, Inc. is seeking a Service Technician familiar with the Accessibility and Mobility industry to evaluate, install and service Modular Aluminum Handicap Ramps in specific territory.
The successful employee will travel and service the territory throughout the week. Veterans of the Armed Services are encouraged to apply.
Company Overview
American Access, Inc. is a national leading manufacturer and provider of aluminum handicap modular access ramps. In addition to manufacturing, we provide site installations through our well-developed service network consisting of employees and subcontractors. Since the company’s establishment in 1997, it has served America’s veterans, public institutions, churches, private organizations and the general public with thousands of ramp and lift installations across the country. Our customers’ top concern is their health and mobility. Arranging the delivery and installation of the equipment needed to assist them – that’s our job. American Access’ staff is committed to continuing to meet our customer needs quickly and conveniently. Our goal is to ensure that the client is 100% satisfied with all work completed.
Please visit us at www.aaramps.com to learn more.
Position Overview
This position requires a service minded professional with customer service as a top priority; Support staff is offsite. Primarily, employee will be responsible for home site evaluations with some installations and applying company products to customer’s homes according to work orders and manufacturer specifications. Employee will also be responsible for completing required production forms for daily work order assignments and communicating activities daily with home office. Company Vehicle provided. Exemplary driving record required. All job offers contingent upon successful completion of a background and drug screening. Area of responsibility will be throughout assigned territory.
Estimated Start: Immediately
Installs products to residential or commercial structures according to work order specifications, safety procedures, and instructions
Verifies that job specifications are appropriate for work orders
Safely drives company vehicle to customers’ houses or places of business
Maintains vehicle and equipment in clean and proper operating condition
Completes required production forms at end of daily work order assignments
Maintains machinery by performing routine preventative and scheduled maintenance on equipment and troubleshooting problems and malfunctions as needed
Safekeeping, proper use and care of all company property issued during employment, including tools, toolboxes, electronic devices, credit cards, productivity tools and documents
Oversee and report on warehouse product inventories weekly
Plans and executes schedule to meet daily and weekly deadlines Education and Experience Requirements
At least 2 years of work-related experience in home services, construction, or equivalent;
Hand Tool experience required;
High school diploma or equivalent
ADA knowledge a plus
Knowledge, Skills, and Abilities
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence using email, smart phones, tablets
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to sketch job layout plans, simple “blueprints”
Basic construction knowledge and power tool proficiency
Use of technology; tablet, smart phone, GPS, internet
Strong interpersonal skills with customers and support staff
Physical strength, stamina, and dexterity to lift and move up to 80lbs and stoop, bend, and stand throughout the course of up to a 12-hour work day in varying weather conditions at various construction sites with varying terrain
Maintain valid driver’s license
Ability to pass drug screening, background check and have a clean motor vehicle report
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Job Type: Full-time
Job Type: Full-time Pay: - per hour Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
