CEP is the Low-Income Facilitator for the Oregon Community Solar Program and is responsible for engaging with communities that have been traditionally left out of the solar market, such as those with lower incomes and people of color. This position will enroll low-income individuals into the program through enrollment workshops, community events, and phone intakes. The coordinator will be responsible for outreach and education to the general public and Community-Based Organizations (CBOs), maintaining accurate databases, and collaborating on the delivery of the program using an equity lens. This position may require travel around Oregon for program outreach, in-person presentations, and community events. Work is currently hybrid remote/office.
ESSENTIAL RESPONSIBILITIES
Data Management & Organization
Oversee complex databases and work across multiple platforms including accurate and timely data entry
Manage and track participants via custom online platform while leading them through the program from initial interest to contract signing
Includes Excel, Sharepoint, Salesforce, Acuity, Google Drive, and Slack
Client Management
Work with hundreds of low-income utility customers which includes participant education, Q&A, verification, and enrollment
Help Solar Project Managers work with customer segments where they have little experience
Provide guidance on the low-income program requirements and operations support including managing shared data
Outreach and Education
Engagement and education with the public at large including partner research, outreach planning, presentation delivery, and over the phone enrollment
Relationship-building with other CBOs, municipalities, etc.
Work regularly with larger Program Administrator Team to track program success, create educational materials, and design or adapt aspects of the program
QUALIFICATIONS and REQUIREMENTS
Experience in managing data: data entry, troubleshooting, data technology, data analysis
Experience with customer service and/or public speaking
Knowledge about and passion for renewable energy or solar development preferred
Bicultural/Bilingual in Spanish, Russian, or Vietnamese preferred
Experience in adult education; diversity, equity, and inclusion; and/or environmental justice
Excellent interpersonal skills—able to communicate effectively with diverse individuals and groups of people in a variety of manners, including during public speaking and presentations, over the phone, and in email
Must be able to work flexible schedule - evenings, weekends, and intermittent statewide travel
Must have a valid driver’s license, good driving record, and access to a vehicle, willingness to travel around state, sometimes for several nights
Statement of Inclusion
Community Energy Project is an Equal Opportunity Employer. Community Energy Project values and operates by a policy of inclusion, providing equal opportunity to all persons regardless of their protected status, including race, color, creed, religion, sex, age, national origin, marital status, sexual orientation, gender identity, disability, and/or any other class determined by law.
Benefits: CEP is proud to offer a robust benefits package that includes paying 100% of the monthly premium for employee-only health care coverage. CEP also matches up to 3% of the employee’s contribution to their 403 (b). We offer 10 days of vacation time off per year, 12 days of sick time per year, 11 days of paid time off for nationally recognized holidays, as well as paid days between Christmas and New Years Eve. Eight weeks paid sabbatical at six years.
Additional:
Position requires extensive time sitting in front of a computer as well as long periods of time standing while working out in the field at community events, workshops, and training events
Position requires extensive time talking on the phone conducting participant intakes
May travel nationally to attend conferences for up to one week at a time
Non-smoking, drug-free workplace
Please send your resume and a cover letter that explains your interest in the position and how your experience is applicable to this position to Donovan James, Director of Finance and Administration. Applications due by 9:00 AM on Monday, March 24th 2025 with interviews scheduled for two weeks after that.
