Job Description:
We are seeking a highly organized and proactive Property Management Assistant to join our team. The ideal candidate will be responsible for ensuring smooth day-to-day operations of the building, providing excellent customer service to tenants, and supporting upper management with various administrative and operational tasks. If you have a knack for multitasking and enjoy working in a dynamic environment, we want to hear from you!
Key Responsibilities:
Reception Desk Coverage:
-Greet and check in clients for tenants.
-Serve as the first point of contact for any visiting individuals to the building.
-Handle phone and email inquiries from vendors, visitors, and clients.
Tenant and Maintenance Coordination:
-Manage maintenance requests and coordinate access to restricted areas for repairs and vendor work.
-Schedule and coordinate building repairs and upgrades.
-Liaise between tenants and upper management.
Rent and Lease Management:
-Collect rent and other property fees from tenants, issue reminders and warnings for late payments and delinquency.
-Prepare Pay-or-Quit notices and assist with the commencement of eviction proceedings in collaboration with upper management.
-Meet, sell, and negotiate leases with new prospects for vacant suites, including conducting tours.
-Prepare new lease documentation, renewals, addendums, and extensions for executive suites and anchor tenants, ensuring pricing approval from upper management.
Vendor and Project Management:
-Source vendor bids, calculate project costs, and prepare project scope reports for minor upgrades and repairs to major buildouts.
-Maintain a network of vendors and negotiate contracts for building servicing.
-Perform cost-benefit analyses and strategic planning for property management and development.
Building and Tenant Services:
-Manage the building access system, including issuing and maintaining fobs and keys.
-Oversee the maintenance of common areas, including the break room and work supplies for tenant use.
-Handle tenant complaints and concerns, ranging from lightbulb replacements to lease disputes.
-Liaise with neighboring buildings (e.g., Marriott, Kaiser Permanente, Old Spaghetti Factory) for common maintenance, repair, and parking issues.
Additional Support:
-Provide support to UPM Technology staff as needed.
-Perform additional tasks as required to ensure the efficient operation of the building.
Qualifications:
-Proven experience in property management or a related field.
-Excellent organizational and multitasking skills.
-Strong communication and interpersonal abilities.
-Proficiency in Microsoft Office Suite and property management software.
-Ability to work independently and as part of a team.
-High level of professionalism and customer service orientation.
How to Apply:
If you are interested in this opportunity and meet the qualifications, please submit your resume and a cover letter detailing your relevant experience. We look forward to hearing from you!
