Arnett Industries LLC. is a small business in Tualatin, OR. We are professional, agile, professional and our goal is to This is an opportunity to work closely with a small team in a stable and growing company. We are looking for the best of the best
Find your personal growth as you help the company grow
Our work environment includes:
Modern office setting
Modern office setting
Growth opportunities
Casual work attire
On-the-job training
Overview
We are seeking a friendly and professional Front Desk Customer Service Agent to join our team. As the first point of contact for our customers, you will provide exceptional customer service and ensure a positive experience for all customers. If you have a passion for service and solutions and enjoy working in a reasonable-paced environment, we would love to hear from you.
Responsibilities
- Greet customers with a warm and welcoming demeanor, both phone and in-person
- Answer phone calls and respond to customer inquiries
- Forward calls to necessary department or employee efficiently and accurately
- Assist customers with quotes, orders, invoices, tracking, and other requests
- Provide information about company services, product options, and take messages when questions cannot be answered
- Handle customer complaints or concerns in a professional manner
- Maintain a clean and organized front desk area
- Collaborate with departments and coordination of staff to ensure customer satisfaction
- Process CC payments and maintain accurate records
Qualifications
- Previous experience in customer service or front desk role preferred
- Knowledge of phone systems, computers, and business operations flow
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Ability to handle difficult situations with patience and professionalism
- Strong attention to detail and organizational skills
If you are dedicated to providing exceptional service and creating memorable experiences for our customers, we invite you to apply for the Front Desk Agent position Join our team today!
Job Type: Full-time
Salary: $20.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Health savings account
Paid jury duty
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Work setting:
In-person
Experience:
Customer service: 1 year (Preferred)
Ability to Relocate:
Tualatin, OR 97062: Relocate before starting work (Required)
Work Location: In person
