SERVPRO OF SOUTHEAST PORTLAND & NE/SE SALEM seeks a Receptionist/Dispatch Coordinator!
We're looking for someone with exceptional phone skills, strong analytical abilities, and the ability to juggle multiple tasks. If you're self-motivated with outstanding interpersonal skills, you'll thrive in our environment. The ideal candidate is proactive, experienced, flexible, enjoys delivering superior service, and takes ownership of their work. Are you dependable and eager to exceed expectations? We want you!
As Receptionist-Dispatch Coordinator, you'll handle office administrative tasks related to customer calls, job management, scheduling, and ensuring customer satisfaction. This full-time role operates Monday through Friday from 8:00 a.m. to 5:00 p.m., with potential for extended hours based on business needs.
Key Responsibilities:
Manage customer calls and job referrals
Provide excellent customer service
Answer general inquiries and greet visitors
Maintain detailed call logs and reports
Coordinate dispatch and scheduling of teams
Ensure accurate data entry and scheduling software updates
Collaborate across departments as required
Position Requirements:
Previous customer service experience; scheduling experience a plus
Strong communication skills with a professional demeanor
Exceptional organizational abilities and attention to detail
Self-motivated with strong multitasking capabilities
Proficiency in Microsoft Office suite
High school diploma/GED preferred; relevant experience valued
Knowledge of local area and service industry experience preferred
Skills/Physical Demands:
This sedentary role involves some filing and office tasks in a fast-paced environment.
Competitive Compensation:
Earn between: $16.00-$21.00 per hour (DOE), with potential for overtime.
Comprehensive Benefits: Enjoy medical, dental, 401K, life insurance, and overtime opportunities.
To apply, visit our office weekdays to complete an application or email your resume to jwarren@servprosoutheastportland.com. For inquiries, call Jennifer at 503-427-9535.
Ready to join our team? We look forward to hearing from you!
