Busy local print shop looking for a team member to help them grow.
- $20.00 per hour DOE
- 20 hours per week (potential to add hours later may be available)
- Monday through Friday, Morning Shift 9 am to 1pm only
Who We Are:
Bear Printing local print shop specializing in real estate marketing materials throughout the Northwest and beyond. We are looking for a reliable, friendly, self-motivated person to assist customers with questions regarding their orders both in person and via phone/email as well as to help customers facilitate new orders online using our design system.
Who You Are:
We are looking for someone with outstanding customer service skills and a great phone presence.
Responsibilities:
Duties will include but will not be limited to:
- Greet Customers In Person
- Answer Phone Calls
- Check Voicemails
- Provide Information on Products and Services to Customers
- Teach Customers to use our Online Print System
- Recommend Best Solution/Options
- Assist Customers Picking Up Orders
- Accept Customer Payments Accurately and Efficiently
- General Office Duties: Phones, Voicemail, Data Entry, etc.
- Other Duties as Assigned
Essential Experience and skills (must-haves):
- Prior Customer Service Experience, Preferably in a High Touch Industry
- Reliable Attendance & Professional Appearance
- Be Self Motivated & Team Oriented with a Friendly and Out-going Personality
- Ability to Communicate with Customers via Phone & in Person
- Be Detail Oriented with the Ability to Multi-task in a Fast Paced Environment
- Excellent Written & Verbal Communication Skills, as well as Basic Math Skills
- Excellent Listening Skills
- Excellent Prioritization and Organization Skills
- Ability to Maintain Calm While Dealing with Multiple Customers/Situations
- Understand how to Probe and Resolve Customer Issues
- PC Platform (Common Programs) & Web Proficient
- Canva familiarity a plus
Compensation:
We offer a friendly, challenging, long-term/steady work opportunity with a fixed weekday schedule and weekends off. Desks are spacious and social distanced. $20/hr DOE. Sick pay accrues. Retirement Contribution available.
To be considered for a spot on our team email your resume in a word or pdf format.
We look forward to hearing from you.
